Dr. Fero received a BS in nursing from the University of Wisconsin-Madison and her and MSN in nursing administration from University of Phoenix. She received a PhD in nursing from the University of Pittsburgh. She has extensive experience in developing and administering acute care case management programs and also the development of cardiac and pulmonary disease management programs.Dr. Fero has presented at international, national, regional, state, and local conferences. She has published numerous articles in refereed journals. Charlotte A. Herrick is a Professor Emeritus and former Chair of the Department of Community Practice in the School of Nursing a the University of North Carolina at Greensboro. She has both practiced and written extensively on mental health across the lifespan. She is formerly Chair of Community Mental Health and taught at the University of South Alabama in Mobile. While in Mobile, she worked in a school for special children and co-wrote one of the first System of Care national grants that was implemented at the School for Special Children. Other involvement in System of Care was at the University of North Carolina at Greensboro where she was instrumental in infusing System of Care concepts into nursing courses. Currently she teaches System of Care in the Psychosocial Nursing course and in Case Management in Nursing and also teaches as part of the interdisciplinary faculty team in the System of Care course. Professional and voluntary involvements include the American Nurses Association, the American Psychiatric Nursing Association, the International Society of Psychiatric Nurses, Case Management Society of America, Mental Health Associations in four states and is on the Advisory Board for Congregational Nursing for Moses Cone Health Systems in Greensboro, North Caroline. She is married to a child psychiatrist and together they have five children and thirteen grandchildren with another on the way. Dr. Hu received an MSN in nursing from the University of Arizona in 1993 and a PhD in 2000.She has taught case management since 2006 at the University of North Carolina at Greensboro.Additionally, Dr. Hu has presented internationally, nationally, and locally.She has published numerous articles in refereed journals.