Thistwo-volumebookisthepublishedproceedingsofthe17thInternationalConferenceonInformation SystemsDevelopment(ISD2008)thatwashostedbytheDepartmentofComputerScienceoftheU- versityofCyprusattheAnnabelleHotel,Paphos,Cyprus,from25-27August2008. Thethemeofthe conferencewas"TowardsaServiceProvisionSociety". Intotal,131delegatesfrom34differentcountriesregisteredfortheconference,makingitatruly internationalevent. Paperspresentedattheconferencestronglyreflectedtheconferencetheme. Of165 paperssubmitted,99werepresentedattheconference,representinganacceptancerateofapproximately 60%. Allpaperswerepeerreviewedby3or4referees(atotalof543reviewreportsweresubmitted, correspondingtoanaverageof3. 29reviewsperpaper). Overthecourseof3days,28papersessionswereheld,coveringarangeofareassuchas"Information SystemsEngineering&Management","BusinessSystemsAnalysis&Design","IntelligentInformation Systems","AgileandHigh-SpeedSystemsDevelopmentMethods","EnterpriseSystemsDevelopment& Adoption","PublicInformationSystemsDevelopment","InformationSystemsDevelopmentEducation", "Information Systems Development in Developing Nations", "Legal and Administrative Aspects of InformationSystemsDevelopment","InformationSystemsResearchMethodologies","Service-Oriented AnalysisandDesignofInformationSystems","ITServiceManagement","PhilosophicalandTheoretical IssuesinInformationSystemsDevelopment","Model-drivenEngineeringinISD","HumanComputer Interaction(HCI)inInformationSystemsDevelopment". Thebookisorganisedbyorderoftheconference sessions. Whileallthepresentedpaperswereofhighquality,wehaveselectedtwoofthemtosharetheBest Paper Award. The first one is "Modeling the contribution of enterprise architecture practice to the achievementofbusinessgoals"byMarliesvanSteenbergenandSjaakBrinkkemper. Thesecondoneis "Whycan'twebetonISDOutcomes?:ISD'Form'asaPredictorofSuccess"byMikeNewman,ShanL PanandGaryPan. Furthermore,toacknowledgethequalityofthereviewshecompleted,thequality ofthepaperhesubmitted,hisroleasatrackandsessionchair,andhisgeneralparticipationinthe conference,wehaveawardedanOverallContributionAwardtoMichaelLangoftheNationalUniversity of Ireland, Galway. Details of these awards can be found on the conference Web site at http:// isd2008. cs. ucy. ac. cy. Ourgratitudeisextendedfirsttoallthosewhoattendedandauthoredworkfortheconference. The contributionoftheInternationalProgramCommitteewasinvaluableinidentifyingtrackchairsand reviewerstocommittodoingvitalwork. Whilevolunteeringtohostaconferenceisahighlypersonal undertaking,withoutsupportitwouldbeimpossible. Thus,wewishtothankoursponsorsfortheir financialsupportandotheraid. The ISD conference community has developed over the years a real sense of collegiality and friendliness,perhapsunusuallysoforaconference. Atthesametimeithasbeenastimulatingforum whereafreeexchangeofviewsandperspectivesisencouraged. Perhapswhatbringsthecommunity togetherisabeliefthattheprocessofsystemsdevelopmentisimportant;whetheritissystematicor structuredorimprovisedorspontaneous,thereissomethingabouttheprocessandtheoutcomesthat excitesus. Weformaspectrumofthoughtfromthosewhoseetheactivityassomewhatscientifictoothers thatseeitaswhollysociological;wespanadividebetweenabstractandconceptual,tohardcodeand v vi Preface artefacts-somewherein-betweenliesthetruth. Ifourworkistomakeameaningfulcontributiontoboth practice(byteachingstudents)andresearch(bysharingourexperiencesandstudieswithothers),then hopefullythisconferencewillhavedonealittleoftheformerandmuchforthelatter. GeorgeA. Papadopoulos GregoryWojtkowski WitaWojtkowski StanislawWrycza JozeZupancic Contents 1. Designing Class Methods from Dataflow Diagrams Peretz Shoval and Judith Kabeli-Shani 1. Introduction...1 2. OverviewoftheDesignPhaseofFOOM...2 3. TransactionsandTheirDescriptions...3 3. 1. WhatisaTransaction?...3 3. 2. Top-LevelDescriptionsofTransactions...5 4. DetailedDesignofTransactionsandClassMethods...6 4. 1. StepsintheDesignofTransactionandClassMethods...6 4. 2. FromTop-LeveltoDetailedTransactionDescriptions...6 4. 3. FromDetailedDescriptionsofTransactiontoClassMethods...7 4. 4. MessageCharts...9 5. Summary...9 References...10 2. On The Human, Organizational, and Technical Aspects of Software Development and Analysis ? ? Robertas Damasevicius 1. Introduction...11 2. Non-TechnicalAspectsofSoftwareDevelopment ...12 2. 1. SocialAspects...12 2. 2. OrganizationalAspects...12 2. 3. PsychologicalAspects...13 2. 4. CulturalAspects...13 3. SocialDisciplinesofComputerScience...13 4. Socio-TechnicalSoftwareAnalysis...15 4. 1. Concept,Context,andAimsofSocio-TechnicalSoftwareAnalysis...15 4. 2. Socio-TechnicalSoftwareAnalysisvs. TraditionalDomainAnalysis...15 5. DiscussionandConclusions...16 References...