Non-Fiction Books:

I Hear What You Say, But What Are You Telling Me?

The Strategic Use of Nonverbal Communication in Mediation
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Hardback
$135.00
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Description

I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik----communication expert, mediator, and international consultant----reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.

Author Biography:

Barbara G. Madonik is president of Unicom Communication Consultants Inc., a firm specializing in communication consulting and training, and dispute investigation and resolution services. She can be contacted at barbara.madonik@utoronto.ca
Release date NZ
October 24th, 2001
Audiences
  • Postgraduate, Research & Scholarly
  • Professional & Vocational
  • Undergraduate
Illustrations
Charts: 7 B&W, 0 Color; Exhibits: 2 B&W, 0 Color
Pages
320
Dimensions
160x234x27
ISBN-13
9780787957094
Product ID
2085953

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