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From Total Quality Control to Lean Six Sigma by Andrea Chiarini
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From Total Quality Control to Lean Six Sigma

Evolution of the Most Important Management Systems for the Excellence
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Description

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

Author Biography:

Andrea Chiarini is Managing Director at Chiarini & Associates, a European consulting firm specialized in Lean Six Sigma and Visiting Professor at University of Ferrara, Italy. He earned a PhD and a Master of Arts from Sheffield Hallam University, UK. He also earned a Master Degree in Electronic Engineering and a Diploma in Business Administration from Bologna University, Italy. He is a Senior Member of American Society for Quality.
Release date NZ
May 11th, 2012
Audience
  • Professional & Vocational
Illustrations
2 Illustrations, black and white; VI, 59 p. 2 illus.
Pages
59
Dimensions
156x234x3
ISBN-13
9788847026575
Product ID
19864437

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Management of specific areas >
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Business & Management >
Management of specific areas