Here are hundreds of tips, techniques and samples that will help you create the perfect letter (or e-mail!) no matter what the occasion or circumstance, no matter how little time you have. A phone call, page or text message may be faster, but sometimes only a letter will do. What do you do when you're a wizard of technological communication, but still aren't sure what an "inside address" is? Use "Everyday Letters for Busy People" as your reference and guide. In no time, you'll be writing the kind of letters that get action, build relationships, ease tense situations and get your message across. While the authors understand that writing a good letter takes thought and time, they will show you how to make the process less difficult, less time-consuming and much more effective. "Everyday Letters for Busy People" includes a wide variety of sample letters you can use or adapt at a minute's notice like business letters, complaint letters, community action letters, job-search letters, letters to government officials and agencies, thank-you letters, and many more. In addition, this completely revised and updated edition of "Everyday Letters for Busy People" includes a new section on how to write concise, polite and effective e-mails...easier and faster than ever!