Over 55% of your day is spent listening; yet only 2% of us have been trained in how to listen. What is poor listening costing you?
Do you rush from meeting to meeting, your head buried in the last conversation you had, without time to think of the next? Or feel frustrated with unproductive discussions where the loudest in the room adds limited insight and drowns out everyone else?
We usually think of these situations as communication problems; that we have not spoken our needs correctly or clearly. Yet, conflict, chaos and confusion are the costs of not listening.
Many communication and listening books say the most important person in a conversation is the speaker - not true!
This pocket-sized guide will help you to reconnect with your innate gift of deep listening, to create the right space to listen to yourself before you listen to others.
You'll learn to listen beyond the words that are spoken, to add context and meaning and listen in to what's not being said.
Deep Listening will help you move from confusion and conflict to thoughtful, insightful and powerful discussions that will transform not just your work, but your whole life.
Author Biography:
Oscar Trimboli is passionate about using the gift of listening to bring positive change in homes, workplaces and the world. Through his work with chairs, boards of directors and executive teams in local, regional and global organisations, Oscar has experienced firsthand the transformational impact leaders and organisations can have when they listen beyond the words. He believes that leadership teams need to focus their attention and their listening on building organisations that have impact and create powerful legacies for the the people they serve - today and, more importantly, for future generations. Oscar is a marketing and technology industry veteran with over 30 years' experience across general management, sales, marketing and operations for Microsoft, PeopleSoft, Polycom, Professional Advantage and Vodafone. During his time as a marketing director at Microsoft, he was accountable for the five-year journey to move Microsoft Office from DVDs to the Data Centre. He consults to organisations including 20th Century Fox, AstraZeneca, BAE Systems, CBRE, Cisco, Commonwealth Bank, Energy Australia, Google, HSBC, IAG, Macquarie University, PayPal, Qantas, Reebok, SAP, TAL, Thomson Reuters, TripAdvisor and Universal Music. Oscar lives in Sydney with his wife Jennie, where he helps first-time runners and ocean swimmers conquer their fears and contributes to the cure for cancer as part of Can Too, a cancer research charity - Cantoo.org.au
