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Dealing with an International Clientele: Communications, Diplomacy and Etiquette on Hardback by Meri Meredith
Dealing with an International Clientele: Communications, Diplomacy and Etiquette on Hardback by Meri Meredith
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Dealing with an International Clientele: Communications, Diplomacy and Etiquette

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Description

This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language.
Release date NZ
July 27th, 2005
Author
Audiences
  • Professional & Vocational
  • Professional & Vocational
Pages
263
Dimensions
162x239x21
ISBN-13
9783598243707
Product ID
27115534

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