David E. Potts, Ph.D. is President of Tazewell Strategies in Arlington, Virginia. Tazewell Strategies provides consultation and training programs for doing business with federal and international government customers and delivers one-day best practice skills sessions throughout the greater Washington, D.C. area. From 2005 to 2013, David led customer relations best practices for Lockheed Martin Corporate Strategy and Business Development in Bethesda, Maryland and created the Customer Relations Institute at Lockheed Martin's Center for Leadership Excellence. He also directed the Doing Business Overseas Institute and managed the Strategic Thinking for Executives Program.