In 2015, building on the advances of the Millennium Development Goals, the United Nations adopted Sustainable Development Goals that include an explicit commitment to achieve universal health coverage by 2030. However, enormous gaps remain between what is achievable in human health and where global health stands today, and progress has been both incomplete and unevenly distributed. In order to meet this goal, a deliberate and comprehensive effort is needed to improve the quality of health care services globally. Crossing the Global Quality Chasm: Improving Health Care Worldwide focuses on one particular shortfall in health care affecting global populations: defects in the quality of care. This study reviews the available evidence on the quality of care worldwide and makes recommendations to improve health care quality globally while expanding access to preventive and therapeutic services, with a focus in low-resource areas. Crossing the Global Quality Chasm emphasizes the organization and delivery of safe and effective care at the patient/provider interface. This study explores issues of access to services and commodities, effectiveness, safety, efficiency, and equity. Focusing on front line service delivery that can directly impact health outcomes for individuals and populations, this book will be an essential guide for key stakeholders, governments, donors, health systems, and others involved in health care. Table of Contents Front Matter Summary 1 Introduction 2 The Path to a High-Quality Future: The Need for a Systems Approach and a Person-Centered System 3 Optimizing the Patient Journey by Leveraging Advances in Health Care 4 The Current State of Global Health Care Quality 5 High-Quality Care for Everyone: Making Informal Care Visible and Addressing Care Under Extreme Adversity 6 The Critical Health Impacts of Corruption 7 Embedding Quality Within Universal Health Coverage 8 Establishing a Culture of Continual Learning Appendix A: Public Meeting Agendas Appendix B: Methods for Rapid Review Appendix C: Committee Member Biosketches Appendix D: Methods for Chapter 4