Maria João Rosa is Assistant Professor at the Department of Economics, Management and Industrial Engineering, University of Aveiro, Portugal. She is also a researcher at Centre for Research in Higher Education Policies (CIPES). Her main research topics are quality management and quality assessment in higher education institutions. She is member of CHER and of EAIR’s executive committee. Cláudia S. Sarrico is Associate Professor at ISEG Lisbon School of Economics and Management, Universidade de Lisboa, Portugal. She is also a researcher at Centre for Research in Higher Education Policies (CIPES).  Her main research interests are performance measurement and management in higher education.  She is a member of CHER Consortium of Higher Education Researchers and of EAIR The European Higher Education Society’s executive committee. Orlanda Tavares is a researcher both at the Agency for Assessment and Accreditation of HigherEducation (A3ES), Portugal, and at The Centre for Research in Higher Education Policies (CIPES), Portugal. She completed her PhD in Educational Research at University of Porto, Portugal. Her main interest areas are policies in higher education and quality assurance/enhancement, students’ perceptions on higher education. Alberto Amaral is Professor at the University of Porto, Portugal and a researcher at Centre for Research in Higher Education Policies (CIPES), Portugal. He was the rector of Porto University from 1985 to 1998 and former chair of CHER. He is life-member of IAUP and member of the Board of IMHE/OECD. At present he is the chair of the administration council of the Portuguese Assessment and Accreditation Agency for Higher Education.