Many change management programmes designed to implement new technology are unsuccessful. The author draws upon a number of perspectives in change management and organisational strategy to show that failure is often not to do with technical factors but because of resistance of the workforce. He presents a new approach to implementing technology based upon the persuasion and commitment of the main stakeholders. Carlopio argues that senior managers should take organisational sensitivities and characteristics into account and build a communication and training and development strategy to support the implementation of change. In this way, members of an organisation should be encouraged to embrace the new technology to become part of their corporate mindset.