Business Etiquette: A Practical Guide by Sorin Dumitrascu is the ultimate guide to professionalism, good business etiquette, and personal accountability. The book is designed to help you understand how to present yourself in the workplace, how to maintain a professional workspace, and ways of protecting your professional reputation outside the office, especially in the era of the Internet and social media. The author emphasizes that being professional involves more than just doing your job well in isolation. It involves providing others with high-quality work and service, meeting or exceeding their expectations, being aware of your surroundings, and considering the standards of professional behavior that apply in a given context. This book highlights the importance of dressing professionally and maintaining a professional workspace to achieve these goals. In addition to professionalism and business etiquette, the author also stresses the importance of personal accountability in the workplace. The book follows the four steps of the personal accountability framework, which include setting SMART goals, developing an action plan for each goal, managing your energies and priorities, and staying focused and re-energized. This guide is suitable for both employees who want to improve their professionalism and managers who want to ensure that their team members are practicing good business etiquette. It's also an excellent resource for individuals looking to build or strengthen their professional reputation, which can lead to career success. Overall, Business Etiquette: A Practical Guide is a comprehensive and practical guide that helps readers improve their professionalism, business etiquette, and personal accountability in the workplace.