Patrick Lo, EdD, is currently serving as Associate Professor at the Faculty of Library, Information & Media Science at the University of Tsukuba in Japan. He has presented about 100 research papers and project reports focusing on librarianship, humanities, and education at local and international workgroup meetings, seminars, and conferences. Dr. Lo’s recent books include Conversations with the World’s Leading Opera and Orchestra Librarians and Preserving Local Documentary Heritage: Conversations with Special Library Managers and Archivists in Hong Kong. Heather Rogers is currently a Master of Information Studies (MISt) candidate at McGill University in Canada, focusing on librarianship and information literacy. Previously, she was an Assistant English Language Teacher for the JET (Japan Exchange and Teaching) Programme in Fukushima, Japan. She graduated from The American University in Washington, DC, with a Bachelor of Arts (BA) in International Studies and Japanese. Dickson K. W. Chiu, PhD, is now teaching at the University of Hong Kong and has also taught at several universities in Hong Kong. He is the founding Editor-in-Chief of the International Journal on Systems and Service-Oriented Engineering and also serves on the editorial boards of several international journals. He co-founded several international workshops and has served as a program committee member for over 100 international conferences and workshops. He is a Senior Member of both the ACM and the IEEE, and a life member of the Hong Kong Computer Society.