Make Premium Interactive Guest Services Available through
Samsung’s HE69X Hospitality Displays
As guests demand access to a wider range of entertainment options as part of
their stay experience, contemporary hotels can leverage state-of-the-art
displays to deliver this differentiated service while simultaneously achieving
improved operational efficiency. Samsung’s new HE69X premium hospitality
displays transform the standard hotel TV into an all-in-one content and
entertainment center through an array of convenient features. Featuring
Samsung’s LYNK REACH 4.0 content management solution, the HE69X displays
enable hospitality managers to deliver customized welcome messages, promotional
offers and local attraction information to specific rooms. Additionally, guests
receive access to a wider range of entertainment options through low-cost,
hassle-free IPTV service delivery. These all-inclusive benefits make the HE69X
displays the ideal addition to any hospitality setting looking to elevate the
guest experience without requiring a complete system replacement or long-term
operational disruption.
Main Feature & Benefits 1: DEFINITION
SYSTEM/ARCHITECTURE
Hotels can use the latest hospitality management technology to deliver a
differentiated guest experience. Samsung’s LYNK REACH 4.0 fuses the benefits
of its SINC and REACH hospitality technologies to offer a comprehensive content
management solution. LYNK REACH 4.0 enhances the guest experience
efficiency-enhancing technology and perks ranging from more information delivery
channels, convenient communication options and efficient room management.
As a unified content management solution, LYNK REACH 4.0 accommodates LAN, WIFI and coaxial infrastructures to amplify hotel management, monitoring and guest service functions. Transferred by proprietary management server (PMS) and customized templates, hospitality users can create and deliver personalized service for a more memorable experience. This includes access to a range of IPTV and RF channels, applications and services mirroring what guests expect at home and on their mobile devices.
LYNK REACH 4.0 additionally enables two-way communication between hotel management and guests. The solution’s efficient remote control capability for in-room display ensures quality service delivery in real-time without in-room labor and maintenance.
With optimized network support for a variety of channels, Samsung’s LYNK Reach 4.0 helps hotels improve internal communication processes, which in turn provides opportunities to personalize guest experience.
Increase Hotel Brand and Offerings Visibility with a Welcome Video
Channel
LYNK REACH 4.0 allows hotels to use Welcome Video Channels to deliver useful
information to guests in a more engaging way. Through easy video upload or URL
insertion, hotel managers can customize a channel list of clips showing hotel
facilities or advertising special offers, local events or attractions. As a
result, hotels can use up to four channels to simultaneously show targeted
videos to specific public areas of the hotel, such as display in lobbies and
restaurants, as well as in guest rooms. The ability to stream these promotions
provides an additional revenue stream for hotels and enhances brand
recognition.
Maximize Guest Access to Entertainment and Information
Samsung’s LYNK REACH 4.0 solution gives hotel managers access to a mix of IP
(IPTV) and RF channels, creating a hybrid channel map capable of offering guests
more entertainment and information options than available on standard
hospitality displays. Through this enhanced access, hotel managers easily can
compose and activate a channel bank list to meet unique guest needs. LYNK REACH
4.0’s extensive channel bank additionally allows hotels to offer specialized
premium paid content available to applicable guests, creating a potentially
profitable revenue source while offering guests more customized viewing
options.
Offer Personalized Service from Check-in through Checkout
Samsung’s LYNK REACH 4.0 platform ensures that guests receive personalized
attention and convenient access to on-site amenities and services throughout the
duration of their stay.
- At check-in: The LYNK REACH 4.0 server uses the hotel’s proprietary management server (PMS) to evaluate guests’ unique information and greet them with personalized welcome messages.
- During guest stay: Hotel managers can use data stored within the LYNK REACH 4.0 server to send guests personalized messages relevant to their stay, ranging from restaurant reservation portals to timing for other on-site services.
- Express checkout: LYNK REACH 4.0 highlights and organizes all guest charges within a single screen, enabling a faster guest checkout process that does not require a trip to the lobby.
Treat guests with a customized, cost-efficient Home Menu
Deliver a wide array of content to guests with an enhanced Home Menu that does
not require the additional purchase of a solution or installation of a network
infrastructure. New enhanced features enable hotels to welcome guests with a
brief video introduction along with the hotel logo before offering live TV. This
way, hotels can enhance their brand without the need of an additional solution.
Guests can conveniently view resources such as the time, date and hotel
information, and access frequently used TV features in user mode. The
customizable Home Menu reduces the cost burden for hotels that lack the budget
for an additional solution while simplifying Home Menu creation with a
solution-embedded Hospitality TV.
Protect content with advanced DRM technology
Samsung LYNK DRM technology provides a safe and cost-effective alternative to
traditional hardware-based content protection systems. The solution allows
encrypted live channel and VoD content to pass securely and display on hotel
TVs. A software-only implementation, LYNK DRM technology reduces the need for
additional equipment and provides quicker recovery for Conditional Access System
(CAS) problems. To help ensure system reliability, coverage extends to the
enlargement of head-end equipment for cable operators.
Enjoy More Efficient Installation through Improved Plug-and-Play
Capabilities
In a busy hospitality environment, time spent on display installation and
maintenance is time that could otherwise be devoted to more critical
growth-related activities. Through advanced plug-and-play settings, hotel
managers can activate hundreds of in-room displays with minimal effort required.
Operations teams simply have to navigate three basic launch settings to
synchronize multiple displays and servers while also defining connectivity and
language needs:
- Basic Setup: A user-friendly interface lets hospitality managers define the language, picture and tuning, and clock settings.
- Cloning Mode: To further enhance multi-display control, hotel managers can replicate communication and content delivery functionalities across all on-site displays. Once the cloning process is complete, users can activate their displays without requiring any further installations or compatibility confirmation.
- Factory Mode: Hotel managers additionally can customize advanced display operations, such as audio parameters and connectivity settings, through an easy-to-access factory mode portal.
The plug-and-play functionalities also enable certain non-hospitality environments to enjoy the same content and system management benefits. A unique Commercial Mode setting accommodates the specialized requirements of commercial users, such as government and education entities, without compromising performance.
Maintain High-Performing Connectivity through an Ethernet
Bridge
As guests request access to a range of web-based services during their stay, the
HE69X display empowers both hotels and customers to achieve fully-functional
connectivity with less hassle required. The HE69X’s design includes Ethernet
bridge connectivity that is compatible with IP devices. As a result, guests can
establish a VoIP phone access point or connect their computer to the Ethernet
cable for continuous content access as part of a multi-functional business work
station. In addition, guests can access online TV streaming platforms as they
would at home to ensure they don’t miss their favorite programs while on the
road. At the same time, the powerful integrated Ethernet connection prevents
hotels from having to implement separate routers and LAN cables to guarantee
full performance. Through this versatile Ethernet bridge feature, hotels can
overcome potentially weak WiFi networks and deliver more options for guests to
enjoy clear, rapidly available content.
Leverage H. Browser with powerful Samsung support for customized,
interactive solutions
H.Browser delivers the superior in-room entertainment and customized content
management services that today’s hotel guests expect, along with interactive
web services. With H.Browser, hotels do not need to purchase, install and
maintain additional hardware such as VoD set-top boxes (STBs). As an IP-based
open platform, H. Browser enables Systems Integrators (SIs) to provide fully
customizable web browser solutions that deliver premium interactive services and
features for both free and VoD content. Because H.Browser is based on Internet
programming languages such as HTML5 and Java Script®, SIs can easily develop
and quickly deploy robust, customized hotel solutions. Solution development is
made possible by Samsung technical support, Samsung's advance display hardware,
and Samsung's collaboration with SIs.
Expand Personal Music Streaming Capabilities through Bluetooth
Connectivity
While some hotels offer mobile device-compatible in-room audio decks to amplify
guest entertainment, these platforms often can prove costly and burdensome if
stolen or broken. Through embedded Bluetooth connectivity, Samsung’s HE69X
displays transform into an all-in-one entertainment center that delivers the
same convenience with less maintenance required. Once connected with guests’
mobile devices, the HE69X display becomes an audio player complete with an
easy-to-navigate screen and powerful speakers. By enabling guests to quickly
access and play their favorite songs and sounds, the HE69X’s Bluetooth
functionality adds to a differentiated in-room experience resembling what guests
would expect at home.
Extend Content Viewing Arenas through Wireless Device-to-Display
Connectivity
Samsung’s HE69X displays elevate the guest experience by serving as an
in-room, multi-device entertainment hub equipped with a host of customized
viewing features. The displays’ integrated Software Access Point (Soft AP)
functionality provides 40Mbps of wireless bandwidth supporting up to four mobile
devices within a two-meter range. Once connected, guests can transfer personal
content, including music, movies and photos, from their mobile devices for
viewing on the larger display screen. The HE69X’s screen mirroring and
Digital Living Network Alliance (DLNA)® capabilities ensure that mobile content
configures smoothly to the display without distortion or restriction.
Conversely, Smart View TV-to-mobile transferability enables guests to clearly
view TV content on their mobile devices. The HE69X’s wireless design offers
guests greater content interaction flexibility without reducing picture quality
or access parameters, giving hotels an extra edge.
System Integrator (SI) compatibility
Save time and effort when setting up multiple protocols between SI-provided
set-top boxes and displays. Samsung SMART Hospitality Display are compatible
with various SI protocols at purchase.
Headphone ID compatibility
Give guests the luxury of listening to TV in bed without the cumbersome need to
extend the headphone cable. The included Headphone ID detects headphones
connected to the extension sockets next to a bed where guests can simply plug
headphones to listen to the TV without disturbing others in the room.
Security Mode
Gain unique and strong display content management with Security Mode on HD470
Series displays. Using this feature, you can disable critical functions of the
displays to easily prevent changes to the displays' settings. You can also block
non-compliant content or the transmission of unwanted Teletext (TTX) with a
signal to maintain complete control of content on guest room displays, including
input through HDMI® and USB ports. This feature is also highly beneficial for
controlling displays in environments that require tight security, such as
prisons.
Hospitality Stand
Provide guests with an excellent view of the TV from anywhere in the room with a
TV stand. The stand provides a flexible 20º, 60º and 90º swivel support and
ensure the TV remains firmly in place.
Variable Speaker Out
Increase guests’ in-room mobility and enjoyment by connecting the
TV’s sound to other parts of the room with the external speaker-out post.
Guests can listen to their TV programs from anywhere in the room or bathroom
through speakers installed in remote locations.
Sound Bar Compatibility
Couple a Samsung hospitality TV with a Sound Bar to let guests truly enjoy
hearing their programming. Connected by a High-Definition Multimedia Interface®
cable, settings are automatically applied, making installation a breeze.
A single remote lets guests have full control over both the TV and
Sound Bar.
Multi-code Remote
Increase guests’ TV-viewing enjoyment by eliminating annoying interference
from other remote signals in applications, such as hotel fitness centers, where
multiple TVs are in close proximity. The multi-code remote can control up to
10 TVs individually in the same room.
My Channel
Enable guests to easily find and enjoy the programming of their choice without
having to manually scroll through hundreds of TV channels. My Channel’s quick
search function allows guests to find channels suited to their tastes, by
country and genre.
Software clock
Allow your guests to check the current time on the TV whenever needed. Software
Clock is a clock display solution of in-room TVs using a remote control. The
guests can easily check the time with the press of ‘Info’ button using the
remote control, even when the TV is off.
Connect Share
Media entertainment including movies, music, and images come alive on the screen
by simply plugging a USB drive directly into the TV.
Sports Mode
Sports fans don’t have to miss their favorite games when staying at your
hotel. They can watch every goal or point scored with superior-quality picture
and sound, right in their rooms. With Sports Mode, guests can use a shortcut to
activate enhanced sound and picture quality. The enhanced sound creates a
greater stadium effect and enriched picture quality displays the playing field
in vivid color. With this feature, guests can have a truly immersive in-room
entertainment experience-complete with key game highlights and audience
cheers.
Display
- Backlight: LED
- Screen Size (Inch): 55"
- Resolution: 1920 X 1080
Video
- Picture Engine: HyperReal
- Dynamic Contrast Ratio: Mega Contrast
- Wide Color Enhancer (Plus): Yes
- Film Mode: Yes
Audio
- Dolby Digital Plus: Yes
- Virtual Surround: Yes
- DTS Codec: DTS Codec
- Sound Output (RMS): 20W(L:10W, R:10W)
- Speaker Type: 2CH(Down Firing w/Bass Reflex)
- Wallmount Sound Mode: Yes
- TV SoundConnect: Yes
- BT Headset Support: Yes
Smart Interaction
- Voice Control: Yes
Convergence
- Mobile to TV – Mirroring, DLNA: Yes
- Samsung SMART View: Yes
Feature
- Sports Mode: Yes
- Processor: Quad Core
- Accessibility: Enlarge/ High contrast
- Digital Clean View: Yes
- Auto Channel Search: Yes
- Auto Power Off: Yes
- Caption (Subtitle): Yes
- ConnectShare™ (HDD): Yes
- ConnectShare™ (USB 2.0): Yes
- EPG: Yes
- Game Mode: Yes
- OSD Language: Local Languages
- Picture-In-Picture: Yes
- BT HID Built-in: Yes
- USB HID Support: Yes
- Teletext (TTX): Yes
System
- Digital Broadcasting: DVB-T/C
- Analog Tuner: Yes
Hospitality Feature
- Samsung LYNK™SINC Compatibility: Yes
- Samsung LYNK™ HMS Compatibility: Yes
- H.Browser Compatibility: Yes
- Samsung LYNK™REACH (IP): REACH4.0
- Samsung LYNK™REACH (RF): REACH4.0
- Samsung LYNK™REACH: Server Compatibility: Yes
- Hospitality Home Menu: Yes
- Bluetooth Music Player (Mobile → TV): Yes
- Hospitality Plug&Play: (Easy Set-up): Yes
- Auto Source Mode: Yes
- Power on Mode: Yes
- Hotel Channel List: Yes
- Channel Menu Display: Yes
- Mixed Channel List: (ATSC, DVB-T/T2/C/S2, Analog): Yes
- My Channel: Yes
- Energy Saving Mode(BLU control): Yes
- Logo Display with: Time Out Setting (BMP/Movie): Yes
- Welcome Message: Yes
- RJ12/IR pass through: Yes
- External Clock Compatibility: Yes
- Clock Back Up Supply: Yes
- External Clock Dimming Control: Yes
- Software Clock: Yes
- Multi Code Remote Control: Yes
- Screwed Battery Cover: Yes
- Sound bar compatibility: Yes
- Music Mode: (Input : PC/AV/Component/HDMI): Yes
- Music Mode BackLight on/off: Yes
- TTX Clock Update (Analogue): Yes
- USB Cloning: Yes
- Smoovie Compatibility: Yes
- Soft AP: Yes
- On/Off Timer (Schedule): Yes
- Wake-up Timer (Alarm): Yes
- Samsung LYNK™ DRM: Yes
- Security Mode: Yes
- S/W EPG (Solution EPG): Yes
- Wake on LAN (WOL): Yes
Input & Output
- HDMI (Side/Rear): 2/1
- Anynet+ (HDMI-CEC): Yes
- USB (Side/Rear): 2/0
- Component In (Y/Pb/Pr): (Side/Rear): 0/1
- Variable Audio Out (Side/Rear): 1/0
- Composite In (AV) (Side/Rear): 0/1 (Common Use for Component Y)
- Variable Audio Out Volume Control: (Side/Rear): 1/0
- Ethernet (LAN) (Side/Rear): 1/0
- Headphone (Side/Rear): 0/1
- RJ12 (Side/Rear): 0/1
- RJP (Remote Jackpack) (Side/Rear): 1/0
- Digital Audio Out (Optical): (Side/Rear): 1/0
- Headphone ID (Side/Rear): 0/1
- RF In (Terrestrial / Cable input / Satellite Input): 1/0
- PC In (D-sub)(Side/Rear): 0/1
- PC/DVI Audio In (Mini Jack)(Side/Rear): 0/1
- HDMI A / Return Ch. Support: Yes
- Ethernet Bridge (LAN-Out): 0/1
- Wireless LAN Built-in: Yes
Design
- Front Color: Dark Titan
- Stand Type: Square
- Swivel (Left/Right): 90/90
Eco
- Eco Sensor: Yes
Dimension
- Set Size without Stand (WxHxD)(mm): 1241.6 * 721.4 * 54.5
- Set Size with Stand (WxHxD)(mm): 1241.6 * 773.3 * 226.5
- Package Dimension (WxHxD)(mm): 1424 * 812 * 140
Weight
- Set Weight without Stand (kg): 16
- Set Weight with Stand (kg): 18.9
- Package Weight (kg): 24.1
Accessory
- Remote Controller Model: TM1240A
- Power Cable: Yes
- Batteries (for Remote Control): Yes
- Quick Install Guide: Yes
- Data Cable: Yes
- Stand Mount Kit: Yes
- Vesa Wall Mount Support: Yes