25 Ways To Increase Your Business Resilience. A simple Guide to Implementing Business Continuity and Contingency Planning for Business was written with small and midsized businesses in mind. It was written to provide them with the basic information and tools needed to develop a plan from start to finish. More than just a book providing the steps for each phase, you'll gain access to tools Keith uses when he consults directly with his clients. These include a Risk Assessment, Business Impact Analysis and Financial Impact Analysis tools. These for the basis for the information gathering you need to begin and form the foundation of your plans. Next you will be given steps on how to strategize and a planning template to complete taking you through to completion of your plan. You will also have information about maintaining and testing your plan well into the future as your business grows. Included in the book are two bonus chapters that feature interviews done by Keith with Eric Lofholm and Jermaine Jackson that provides additional information on handling a crisis, your mindset, as well as stress, and anxiety.