2018 Learning Report on Implementation of the Accountability Mechanism Policy

By:

Asian Development Bank

Format:

Paperback / softback

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Description

ADB’s 2012 Accountability Mechanism Policy mandates a triennial analysis of lessons learned, with a focus on the management of complaints elevated to this “last resort” mechanism. This report attempts to put into perspective the number, nature, and management of complaints from project-affected people as dealt with by project-level grievance redress mechanisms (GRMs) and by operational departments. It finds that most complaints are effectively addressed by GRMs and that the number of projects with complaints reaching the Accountability Mechanism is a small fraction of ADB’s active portfolio. The recommendations are aimed at improving the future implementation of the policy.

Release date NZ

August 30th, 2019

Author

Asian Development Bank

Audience

Professional & Vocational

Pages

Dimensions

216x280x4

ISBN-13

9789292617028

Product ID

31754298

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