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Fan Mail from our customers

If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial :D

  • Could not have asked for better Customer Service, especially because online buying is new to me. Thank you Mighty Ape for your "special needs" care when it came to computer use.

    Nicci from Auckland, NZ.

    Apr 15

  • Fantastic service. Really quick delivery.

    Benjamin from Hamilton, NZ.

    Apr 15

  • I love using Mighty Ape because of the short waiting time and also because of the great condition of my goods every time I buy from you.

    Jade from Wellington, NZ.

    Apr 15

  • Goodness gracious we! That was supersonic service. I only ordered the CD yesterday morning and it arrived here in Ashburton at 8.15am today. Well done!

    Stephen from Ashburton, NZ.

    Mar 15

  • Amazing service. Products arrive fast, cheap prices. Very convenient. :)

    Brittany from Tauranga, NZ.

    Mar 15

  • Amazingly fast delivery and great communication from point of ordering, sending and also when delivered. Very happy to recommend and definitely will use again. Thanks all!

    Joan from Tauranga.

    Mar 15

  • I just wanted to let you know how flippin' fantastic I think you all are, and how impressed I am every time I buy something here. The service is perfect, speedy dispatch and delivery and everything's packaged beautifully. I don't really know what else to say, except that every time I order something I know to expect great service, and even then you still exceed expectations. So thanks! :)

    Amy from Dunedin, NZ.

    Mar 15

  • Just want to say thank you Mighty Ape, you have made my online shopping experience a lot better, really fast delivery too. Thanks heaps.

    Kadin from Auckland, NZ.

    Mar 15

  • I had an issue with an item in one of my orders and within literally an hour of sending a message about it I had a response and within two hours I had a message from shipping about a replacement being sent. Absolutely stellar service, even if it was just a small item. I generally hate dealing with returns and customer service, but this was as smooth, fast, and positive as I can remember any CS encounter I've had ever being. Thanks so much, you guys are awesome!

    Andrew from Auckland, NZ.

    Mar 15

  • Thanks so much delivery arrived before lunch and service for my first order had been awesome. Very happy, I will be ordering again.

    Michelle from Auckland, NZ.

    Mar 15

  • Wow, received my order in quick smart time! Didn't expect it so soon. Was so happy with the price as well. Happy to shop again - great service & prices.

    Liz from Auckland, NZ.

    Mar 15

  • I have used Mighty Ape for years. Every single order goes right and gets delivered on time and packed nicely and if there are ever any problems, I know I can rely on Mighty Ape to fix those problems quickly, and without me having to do anything else. Prime Ape is a great choice and my total shipping over the past 3 months is well over the price I paid for Prime Ape. Mighty Ape is MIGHTY!

    Aaron from Ashburton, NZ.

    Mar 15

  • I have been dealing with this company for years and they have every time given me great, prompt and friendly service. Very reliable and trustworthy company who responds so quickly and keep to their shipping dates precisely. I had an issue last week with my order, but due to excellent and friendly fast response it had been dealt with swiftly by Veronica who I give my high regards and huge gratitude. I highly recommend this company to any looking to get into online shopping, as they have never let me down, with their quick easy shipping process, and I shall remain a loyal satisfied customer. THANK YOU MIGHTY APE!!!!

    Dan from Auckland, NZ.

    Mar 15

  • Just like to say your service is outstanding! I have purchased from you many times and always had prompt and excellent relations. My most recent purchase I received a faulty good (to no fault of the Ape team) and returning and replacing this item was quick and painless. Will be using you for all future purchases, love ya work.

    Luke from Christchurch, NZ.

    Mar 15

  • New book arrived. Incredible service, thank you. We would not hesitate to recommend you to friends.

    Peggy from Darfield, NZ.

    Feb 15

  • Wow, thanks for such fast delivery. Excellent service.

    Alexandre from Auckland, NZ.

    Feb 15

  • Just want to say what awesome customer service we received recently when we needed to send an item back. We were blown away by the experience - it was faultless with lots of communication along the way, but not intrusive and the outcome was absolutely perfect. Keep up the excellent work.

    Debbie from Wellington, NZ.

    Feb 15

  • Wow - your service it amazing!!! Thank you so much. I ordered it at 3.30pm on a Thursday and it has arrived in less than 24 hours!! Thank you very much :)

    Angela from Balclutha, NZ.

    Feb 15

  • Mighty Ape is amazing! The only place I come for Blu-ray discs because the prices are low and they arrive at my home the very next day. Amazing service, great prices and an awesome selection. I cannot rave enough about Mighty Ape, it is truly great!

    Sam from Auckland, NZ.

    Feb 15

  • Very many thanks for both your good service & the quick results.

    Sandy from Auckland, NZ.

    Feb 15

  • I ordered a DVD late on Monday afternoon & it was on my desk first thing Tuesday morning. Amazing service thanks!

    Bronwyn from Tauranga, NZ.

    Feb 15

  • You guys rock, communication is great and delivery, (even to the far North) is fantastic.

    Shannon from Northland, NZ.

    Feb 15

  • LOVE using Mighty Ape! So reliable and delivery is super quick! Highly recommend :) :) :)

    Chrissie from Lumsden.

    Feb 15

  • Just wanted to say what great delivery service on this order today. Placed at 11.05am I was expecting delivery tomorrow so much to my surprise when I arrived home from work to find are Mighty Ape box on my doorstep. That is exceptional speed and thanks for it...

    Arthur from Auckland, NZ.

    Feb 15

  • I have to say this is only about the third time I've dealt with Mighty Ape and the service continues to be absolutely amazing . I purchase mostly on line and I will be coming to you from now on as first choice. Fabulous fabulous service. Thank you

    Julie from Auckland, NZ.

    Feb 15

  • Once again, I must applaud the speed of delivery of my most recent purchase. It was within 24 hours! And with immediate email notification of arrival! Very professional & efficient service. And all at a very reasonable price! Thank you!

    Deborah from Hamilton, NZ.

    Feb 15

  • Will definitely recommend you to everyone I speak to - ordering the CD's at lunchtime the day before and arriving the next morning from Auckland is astounding service. Definitely no monkeying around here.

    Colin from Christchurch, NZ.

    Feb 15

  • Thank you so much. Love your five stars service... So thorough and quick and informative.

    Amy from Auckland, NZ.

    Feb 15

  • Hey thank you guys at Mighty Ape you did a great job at shipping and it was fast and I now have what I want. Thank you guys so much and I will be sure to buy from you guys again.

    Len from Kaitaia, NZ.

    Feb 15

  • I make many purchases online, however, yesterday was the first time I’d looked through your site and placed my first order. The speed in which my order arrived was second to none of all the online sites I’ve dealt with. The packaging couldn’t have been better; in fact, crystal would be safe to send the way you packaged with air bubble space fillers. Having a 0800 number is so very helpful for people out of Auckland. I don’t personally know of any other one day online company who offers such a service.

    Joy from Auckland, NZ.

    Feb 15

  • I ordered off you guys yesterday for the first time and received my Miss Millie Monkey today. I just wanted to say what an amazing business you guys run and how speedy my delivery was. I congratulate you on a very successful business and will definitely be ordering from you again in the future. I have just set up an account with you. Well done.

    Rosemary from Auckland, NZ.

    Feb 15

  • AMAZING service, ordered this book yesterday and it arrived this morning AND we are Rural Delivery, great service and great book.

    Kate from Timaru, NZ.

    Feb 15

  • I found Mighty Ape to be a very swift & professional service, delivering my item within 48 hours of ordering!! I am delighted & will most definitely use Mighty Ape again!! And I will highly recommend Mighty Ape to others!! Thank you!!

    Deborah from Hamilton, NZ.

    Feb 15

  • Ordered on Sunday night, dispatched Monday and received Tuesday morning in time for my twins birthday on Wednesday! Thank you for your efficiency which made me look efficient too! Brilliant service.

    Anna from Rotorua, NZ.

    Feb 15

  • This is my first time purchasing through Mighty Ape. I spoke to your monkeys on two occasions before proceeding with the purchase. They were both very polite and helpful. I paid extra to have same day delivery and my parcel arrived with time to spare. This was a very enjoyable experience I will be back! Thanks for the great service.

    Leonard from Auckland, NZ.

    Feb 15

  • Thank you for your excellent service and delivering the book right on the birthday. It is very good to know of a reliable source of items for our family in Auckland when we live in the UK.

    John from United Kingdom.

    Feb 15

  • As always, brilliant service. Many thanks for being so dependable.

    Colette from Wellington, NZ.

    Feb 15

  • Amazing quick service, supply, delivery from M A. Delivered on Waiheke Island just 2 days after placing order!! AND, unlike most companies, no exorbitantly high delivery cost just because we live on Waiheke Island.

    Cridge from Auckland, NZ.

    Jan 15

  • Recently I purchased the Al Brown cook book. Easy to order and I was advised that if I placed my order within the next 60 minutes it would be dispatched the next day... Delivery estimated 3 days. It arrived the next day and well wrapped!! Great communication at all stages of the process. I am one happy customer who will shop here again.

    Clare from Invercargill, NZ.

    Jan 15

  • I just wanted to say how absolutely amazing the service is that you guys offer. I have ordered from Mighty Ape a number of times before and it is by far one of the best places you can order online from, with exceptionally quick delivery, awesome products and if you do ever have any queries, the best customer service team!!! Cannot recommend you guys enough to others. Definitely my first choice of places to buy books for my wee boy (along with many other bits).

    Angie from Dunedin, NZ.

    Jan 15

  • Thank you very much for an efficient delivery of my order. I was rapt to come home yesterday to a parcel from you guys after ordering the day before and what a bonus to receive a $10 off coupon for the next time I purchase something from your website! Again, thank you for excellent service. It certainly makes life easier.

    Zingara from Kaikoura, NZ.

    Jan 15

  • Very impressed with the level of service from Mighty Ape. The items in my order, which were in stock, arrived the day after ordering and were well packaged - I especially noted that the various pencils I had ordered had been bundled in bubble wrap and then placed in a separate bag in the main box to prevent them breaking - very much appreciated! Also a big thank you to the friendly customer service representative who kindly added some extra items I needed to the part of my order that was still pending.

    Sharon from New Plymouth, NZ.

    Jan 15

  • Wow!! I ordered at 3.45 pm yesterday and my parcel was delivered to my door in Blenheim at 10am this morning. I have never known service like it. One very happy customer here :)

    Olivia from Blenheim, NZ.

    Jan 15

  • The staff at Mighty Ape are absolutely amazing. I ordered items yesterday at 2 pm and they arrived on my doorstep at 7.45 this morning. Incredible. Thanks.

    Penny from Taupo, NZ.

    Jan 15

  • I am impressed with the attitude and results after failure of my product to work. At no time did you leave me hanging. You emailed me every time there was a change and responded very quickly. Your replacement was received with fast turnaround. I would shop with you guys again for certain. Well done monkeys!!

    Steve from Dunedin, NZ.

    Jan 15

  • Many thanks for the superb service and the ease of ordering through your company. We will certainly spread the word and look forward to dealing with you sometime in the future.

    Elizabeth from Dunedin, NZ.

    Jan 15

  • Fantastic service. Keeping me in touch... And arrived so fast. Well pleased.

    Louise from Christchurch, NZ.

    Jan 15

  • Mighty Ape is the only site that I would go to for my DVD's, books, anything you have on sale really. I have never been disappointed by you guys. Everything I order arrives when you say it will and in perfect condition, and as is the case today, the day before I expect it to arrive. Thank you so much.

    Dianne from Christchurch, NZ.

    Jan 15

  • I have been buying things through Mighty Ape for years and always find them great value, speedy to deliver and from the dozens upon dozens of things I have bought through the site, always handled extremely well.

    Wayne from Auckland, NZ.

    Jan 15

  • An awesome company to deal with. Thank you so much. Excellent service and excellent packaging. Will be recommending you to friends and family.

    Karen from Picton, NZ.

    Jan 15

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