Mighty Ape's fan mail

We also have over 9,000 customer reviews on Google!

I think the service has been excellent for this order! I’m never unhappy if something’s not available, it’s the way people work (or don’t) to resolve it that makes me mad. And you have been fantastic sorting everything out for me. No complaints at all!
I lived chatted a week or so ago about Demon Zero being out of stock and the reply was that there was no back order to restock it. The person on the chat said they would pass it to the product team, and voilà its back in stock. I order these from you guys a lot and its was the prime reason to become a prime Ape .... pun intended. So I just wanted to pass on my thanks to the monkeys.
Customer service has been excellent from from everyone I have been in contact with, your staff deserve congratulations
I have always received the best customer service from everyone at Mighty Ape, always helpful and always cheerful and have always answered my questions and enquiries, fantastic service all the time.
11/10 extremely fast response time is now going to use you guys over Amazon.
Your team was absolutely fantastic, and I really appreciate the quickness of the return and replacement! Thanks so much for all your help!
Friendly, informative quick and in-depth - excellent service always!
Very fast and friendly and keen to help, took the stress away, will definitely look to shop with mighty ape where possible in the future.
Thanks for the prompt and courteous service.
Amazing customer service every time! :)
Great for Gifts Just bought a gaming keyboard for my friend
Rapid and helpful customer support. Shipping is always a breeze; my #1 online store in NZ.
Very fast friendly service. Was very happy with the outcome. :)
As always, Mighty Ape's support was exemplary!! Many thanks.
Always good service with Mighty Ape.
Fast response & resolution to my concern, thank you :)
Received the following day. You are amazing, and as usual, arrived in perfect condition.
Thank you so much for your prompt response and sending my items so quickly. I couldn’t be more grateful.
So impressed with your service. Ka pai
Thanks for the great service guys - this was literally my first ever purchase from Mighty Ape and you were prompt and I was kept in the loop regularly as to what was happening with my order and when it was going to get to us. Great service and great first impression - would recommend.
I wanted to express my gratitude. I have ordered two products from Mighty Ape and both have arrived promptly and I have had no issues with either (one of which is the PC I am sitting at right now). Many thanks to your amazing team! Anything I need PC related I'll be seeing you guys.
Excellent as always- always polite, friendly and get things sorted quickly
Mighty Ape is the best online store in NZ. Use always find a way to please your customers :)
Thanks guys, great service, great company. I'll certainly be back to buy more stuff in the future. <3
I do appreciate the consistent service of the highest standard, that the Mighty Ape gives me, a very small customer.
Thankyou! Super fast service from the email team! Thanks for your help, the kids are stoked!
I just want to reiterate what a great team of people you have at Mighty Ape and I am happy with all my dealings with your establishment.
One of, if not the best customer services out. Very helpful, quick to reply and all around legends
Got the item today really quick and awesomely so thank you so much! Also wanted for you guys to know that the little air bags that you put in are so good that they are the only thing in my house my four year old can't break!
Best shop online ever
Ngā mihi nui ki a koutou mō o koutou whakanuia o te reo Māori. He tino toa te Makimaki Toa! Ahakoa he iti te korero, he pounamu. I just wanted to say thanks for using the language in such a great way. It shows Mana and although it is a small gesture it's treasure to see. As a bilingual teacher, it's sometimes like fighting a losing battle for our tamariki in the every changing world. One little gesture like that from an online retailer makes all the difference. By showing innovation and initiative to meet your clients needs, I will not falter from purchasing from mighty ape in future. Ka mau te wehi. Feel free to share on your social media sites if you have one. Nāku iti nei,
Absolutely fantastic team at Mighty Ape. I've been a customer here for a few years and I've never had so many products consistently delivered on time and perfectly. Thanks, team...you make online ordering so much fun and hassle-free!
Friendly and helpful staff.
Love Mighty Ape... Everything you want, great prices, amazing packaging and super fast dispatch... Courier must get sick of coming here multiple times a week though ;)
Best Online Shop in New Zealand! Highly recommended for online shopping hehe!
Very fast service and reliable products and reasonable prices even cheaper than other places
My first purchase was brilliant. Great emails to keep me informed of, The order info, the dispatch info and the delivery info. It all happened as we were told it would. Great service, keep it up!!!!!!!
That's perfect thank you again for great attentive service. Refreshing in this day and age.
Mighty Ape has the best personnel! They are always very encouraging and receptive to requests, putting the customer experience first.
Delivery is prompt, items are always packaged thoroughly. Customer support is rapid and helpful in solving a variety of issues. Can fetch things at great prices if you keep an eye on price drops. Highly recommended.
I've been using Mighty Ape for years. They're a big part of the reason why my friends say I'm really good at buying gifts. Great food deals as well. Delivery is cheap and fast. Always the next day in Auckland, unless they tell you otherwise. I ordered some stuff on Friday 22nd Dec that I wasn't in a rush for but it arrived the next day (Saturday), in time for Christmas, at no extra charge.
Extremely satisfied with the customer service. Communication was excellent, couldn't fault anything. I would have no hesitation in recommending this company to anyone.
Actually, it's not an enquiry. It's a message of appreciation. You have moved fast, filled and delivered my order requests. THANK YOU!! You've even got my last order ahead of estimated time. I'm very pleased that has happened. You folk are great. Have a happy Christmas and a prosperous new year.
Excellent service, as it has been for years... which is why I keep coming back. :)
Mighty Ape are a great team, quick to respond to a question I had asked & parcel arrived pronto.
The apes are always great!
Wow.You were so quick ! Fantastic service.Thanks so much.Merry Xmas,monkeys.
Your customer service is outstanding. The quick response to answering my question was all was expecting so a refund of the courier fee has exceeded my expectations well and truely. I've always been aprehensive to order things online. Well done Mighty Ape. I will definitely be ordering again.
I am very impressed with the quality of support I received from your company. I live in the United States and am happy to find a company that can deliver gifts to my young nephews who live in New Zealand. Since I would rate your support as excellent, I plan on ordering in the future.
i look forward to receiving it! can always count on mighty ape for good service year round!