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Fan Mail from our customers

If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial :D

  • My experience with Mighty Ape has been an absolute pleasure. The monkeys who man the phones have helped resolve issues with couriers on the spot, delivered on time and offered prices equal to or often better than those of other retailers. I am constantly recommending Mighty Ape to friends and family, oh and strangers in bus stops. 10/10

    Daniel from Auckland, NZ.

    May 15

  • So, by now everyone and their pet monkey knows that Mighty Ape is without a doubt the best place to order anything. It's quite well known they have the best delivery times and the best delivery success rates. You can bet your banana chips that your order will arrive on time all the time. Not only that, they have some of the best prices out of anywhere else in NZ and the best sales/promotions. Folks, that's a lot of banana chips you'll save here. Did I mention the tons of giveaways they do? But what really tests the value of any retailer is the after-care. Sure, every now and then life gives you a banana but sadly it actually turns out to be an empty banana peel instead and we slip on them and fall. Fortunately for myself I've only had this problem with one item that I ordered, and turned out it was defective. When I asked the customer service monkeys about this I was simply asked to post it back, got it looked over, and received a replacement! No hassle, quick and easy. For this I am extremely grateful. I've been buying from Mighty Ape since 2009, and I can definitely see myself doing more monkey business for many more years to come.

    Chad from Auckland, NZ.

    May 15

  • You guys are amazing, talk about quick and efficient, in every area. Appreciate the way you run your business. Here's to a great future for you guys.

    Rhonda from Whangarei, NZ.

    May 15

  • Just wanna say that you guys are awesome and always seem to be on the ball with your sales and customer service. also your hold music, when I called up (Final Fantasy 7), is dope. Please keep doing what you guys do :)

    Steven from Auckland, NZ.

    May 15

  • How do you monkeys DO it?!! The book I wanted was in stock, and almost before I ordered it, my book arrived, and we live out in the back blocks! You truly ARE mighty...

    Andrea from Hastings, NZ.

    May 15

  • I got my order this morning. Excellent service! Good site, easy ordering, fast service, nice package. Thank you so much!! :)

    Camila from Blenheim, NZ.

    May 15

  • Thanks Mighty Ape, I really appreciated the service.

    Felipe from Auckland, NZ.

    May 15

  • I bought a 'Gro Clock' from you guys yesterday morning. We desperately needed it due to toddlers thinking 5am is wake time! We received it 24 hours later (this morning). We are super rapt with how quick it got here (in Wellington). I paid extra for Saturday postage and it was SO worth it. Your website was easy to use and loved how easily I could track the postage. I would highly recommend you guys to anyone. Thanks!

    Liz from Wellington, NZ.

    May 15

  • Ordered from England for my granddaughter in Tauranga. Fantastic service, great item. Will use again. Thank you.

    Tracey from United Kingdom.

    May 15

  • I am speechless! Not only did Mighty Ape offer incredible friendly service with excellent communication throughout the whole buying service but they delivered my item super fast (I have it in my hot little hands the next day in fact) and without a hitch! The Spigen Neo Hybrid case is genuine and comes with 3 jelly bean buttons and certification of authenticity and includes a code to confirm. All and all, Mighty Ape have provided me the best service I could have wished for. I'm looking forward to purchasing off them again. Thanks Mighty Ape! You guys are the best! :-)

    Susan from Christchurch, NZ.

    May 15

  • Extensive product range, and fantastic prices are all well and good, but the mark of a great retailer is how they react when goods are faulty. I unfortunately had two different faulty products in a row. Mighty Ape were quick to replace the PS4, I was gaming within the week. And always kept in touch, I was never left guessing how far through the process they were :) A+ awesome, thanks Mighty Ape.

    Steven from Christchurch.

    May 15

  • Very fast, excellent job. Arrived supremely quickly and in excellent condition. 10/10 would recommend.

    Brandon from Auckland, NZ.

    May 15

  • Just thought I would let you know that I have just had the most easy, hassle free purchase and check out. Love your website, and for my middle aged eyes, a lovely dark big font. Thank you, I will be using you again. So glad to have found you :-)

    Kate from Wellington, NZ.

    May 15

  • As per usual, the service is fabulous and my product arrived very quickly.

    Louise from Auckland, NZ.

    May 15

  • Bought for really cheap, had a slight hiccup and they still sorted the situation, these guys know how to do business, not to mention, they have great customer service.

    Sean from Gisborne, NZ.

    May 15

  • I love the discount and love your friendly staff. Next time your sales are on I will be buying a lot more.

    Kayla from Palmerston North.

    May 15

  • Great service. DVD arrived within a few days. Thanks a bunch (of bananas) you guys & girls.

    Colleen from Auckland, NZ.

    May 15

  • This is the best online shop in New Zealand so far and the price is so sweet-able. Thanks Mighty Ape, you guys are the best.

    Bijay from Nelson, NZ.

    May 15

  • Thank you. Book arrived very promptly, excellent service and communication from you. A+++

    Graham from Hastings, NZ.

    May 15

  • Very fast delivery, unbeatable prices. Very happy with my purchase. Thanks Mighty Ape, look forward to trading with you in the near future :-)

    David from Rotorua, NZ.

    May 15

  • Once again you have delivered my order on time as per usual, the service you supply is 100% and I would recommend the way you you handle things as a Great Mighty Ape Service

    Ken from New Plymouth, NZ.

    May 15

  • I found this site to be consumer friendly, easy to access and very quick on service delivery. Thank you Mighty Ape.

    Kate from Paraparaumu, NZ.

    Apr 15

  • Had to ring to change my order after had been placed and the ease of the process with very little wait was great. Definitely recommend this for anyone looking for a next-gen console, with overnight shipping and a great price

    Haumene from North Island.

    Apr 15

  • I'm not a big fan of having my purchases delivered to my house as it takes a very long and I get concerned if it doesn't arrive safely. Mighty Ape has given me faith in their delivery services by keeping me up to date with the dispatch status and having awesome packaging, keeping my items well protected. Delivery time was fast, no more waiting for days for my products to arrive!

    Kenny from Auckland, NZ.

    Apr 15

  • I would love to thank Mighty Ape for the reliable service! When I was told Mortal Kombat was out, I jumped at the chance to get it. Mighty Ape stood out from the rest with their prices, guaranteed quality customer service and overnight delivery. I ordered just after 4pm Wednesday (knowing well enough the company has a cut off time for couriers) so I was half expecting order to arrive Friday but Mighty Ape impressed me so much that this deserves a 5 star review. My order arrived the next day! Can't thank you enough Mighty Ape - I definitely won't be a stranger and will be recommending you to all I know! :)

    Nela from Auckland, NZ.

    Apr 15

  • Could not have asked for better Customer Service, especially because online buying is new to me. Thank you Mighty Ape for your "special needs" care when it came to computer use.

    Nicci from Auckland, NZ.

    Apr 15

  • Fantastic service. Really quick delivery.

    Benjamin from Hamilton, NZ.

    Apr 15

  • I love using Mighty Ape because of the short waiting time and also because of the great condition of my goods every time I buy from you.

    Jade from Wellington, NZ.

    Apr 15

  • Goodness gracious we! That was supersonic service. I only ordered the CD yesterday morning and it arrived here in Ashburton at 8.15am today. Well done!

    Stephen from Ashburton, NZ.

    Mar 15

  • Amazing service. Products arrive fast, cheap prices. Very convenient. :)

    Brittany from Tauranga, NZ.

    Mar 15

  • Amazingly fast delivery and great communication from point of ordering, sending and also when delivered. Very happy to recommend and definitely will use again. Thanks all!

    Joan from Tauranga.

    Mar 15

  • I just wanted to let you know how flippin' fantastic I think you all are, and how impressed I am every time I buy something here. The service is perfect, speedy dispatch and delivery and everything's packaged beautifully. I don't really know what else to say, except that every time I order something I know to expect great service, and even then you still exceed expectations. So thanks! :)

    Amy from Dunedin, NZ.

    Mar 15

  • Just want to say thank you Mighty Ape, you have made my online shopping experience a lot better, really fast delivery too. Thanks heaps.

    Kadin from Auckland, NZ.

    Mar 15

  • I had an issue with an item in one of my orders and within literally an hour of sending a message about it I had a response and within two hours I had a message from shipping about a replacement being sent. Absolutely stellar service, even if it was just a small item. I generally hate dealing with returns and customer service, but this was as smooth, fast, and positive as I can remember any CS encounter I've had ever being. Thanks so much, you guys are awesome!

    Andrew from Auckland, NZ.

    Mar 15

  • Thanks so much delivery arrived before lunch and service for my first order had been awesome. Very happy, I will be ordering again.

    Michelle from Auckland, NZ.

    Mar 15

  • Wow, received my order in quick smart time! Didn't expect it so soon. Was so happy with the price as well. Happy to shop again - great service & prices.

    Liz from Auckland, NZ.

    Mar 15

  • I have used Mighty Ape for years. Every single order goes right and gets delivered on time and packed nicely and if there are ever any problems, I know I can rely on Mighty Ape to fix those problems quickly, and without me having to do anything else. Prime Ape is a great choice and my total shipping over the past 3 months is well over the price I paid for Prime Ape. Mighty Ape is MIGHTY!

    Aaron from Ashburton, NZ.

    Mar 15

  • I have been dealing with this company for years and they have every time given me great, prompt and friendly service. Very reliable and trustworthy company who responds so quickly and keep to their shipping dates precisely. I had an issue last week with my order, but due to excellent and friendly fast response it had been dealt with swiftly by Veronica who I give my high regards and huge gratitude. I highly recommend this company to any looking to get into online shopping, as they have never let me down, with their quick easy shipping process, and I shall remain a loyal satisfied customer. THANK YOU MIGHTY APE!!!!

    Dan from Auckland, NZ.

    Mar 15

  • Just like to say your service is outstanding! I have purchased from you many times and always had prompt and excellent relations. My most recent purchase I received a faulty good (to no fault of the Ape team) and returning and replacing this item was quick and painless. Will be using you for all future purchases, love ya work.

    Luke from Christchurch, NZ.

    Mar 15

  • New book arrived. Incredible service, thank you. We would not hesitate to recommend you to friends.

    Peggy from Darfield, NZ.

    Feb 15

  • Wow, thanks for such fast delivery. Excellent service.

    Alexandre from Auckland, NZ.

    Feb 15

  • Just want to say what awesome customer service we received recently when we needed to send an item back. We were blown away by the experience - it was faultless with lots of communication along the way, but not intrusive and the outcome was absolutely perfect. Keep up the excellent work.

    Debbie from Wellington, NZ.

    Feb 15

  • Wow - your service it amazing!!! Thank you so much. I ordered it at 3.30pm on a Thursday and it has arrived in less than 24 hours!! Thank you very much :)

    Angela from Balclutha, NZ.

    Feb 15

  • Mighty Ape is amazing! The only place I come for Blu-ray discs because the prices are low and they arrive at my home the very next day. Amazing service, great prices and an awesome selection. I cannot rave enough about Mighty Ape, it is truly great!

    Sam from Auckland, NZ.

    Feb 15

  • Very many thanks for both your good service & the quick results.

    Sandy from Auckland, NZ.

    Feb 15

  • I ordered a DVD late on Monday afternoon & it was on my desk first thing Tuesday morning. Amazing service thanks!

    Bronwyn from Tauranga, NZ.

    Feb 15

  • You guys rock, communication is great and delivery, (even to the far North) is fantastic.

    Shannon from Northland, NZ.

    Feb 15

  • LOVE using Mighty Ape! So reliable and delivery is super quick! Highly recommend :) :) :)

    Chrissie from Lumsden.

    Feb 15

  • Just wanted to say what great delivery service on this order today. Placed at 11.05am I was expecting delivery tomorrow so much to my surprise when I arrived home from work to find are Mighty Ape box on my doorstep. That is exceptional speed and thanks for it...

    Arthur from Auckland, NZ.

    Feb 15

  • I have to say this is only about the third time I've dealt with Mighty Ape and the service continues to be absolutely amazing . I purchase mostly on line and I will be coming to you from now on as first choice. Fabulous fabulous service. Thank you

    Julie from Auckland, NZ.

    Feb 15

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