Fan Mail from our customers

If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial.

I must say I never expected this and this sort of customer service is exactly why I try to buy my products from Mightyape.

- Matthew from Hamilton, NZ (Oct 16)

Just want to say thank you for putting an item on stock after i inquired about it. I didn't think you could actually do that. Truly grateful. Hope i can buy more stuff on Mightyape in the future to support your site.

- Christian from Auckland, NZ (Oct 16)

I just wanted to quickly message you guys and say a huge thanks for helping me out with my controller. Great customer service and very pleased with the result! i really appreciate the effort you guys have put in to help me! :)

- Sam from Waimairi Beach, Christchurch (Oct 16)

Thank you so so much for your elaborate answers. It makes me love Mighty ape so much more when yet again you provide such great customer service. I recommend mighty ape to my friends and people I meet always because of that.

- Trent from Kelston, Auckland (Sep 16)

Hi there just wanted to say a big thank you to the wonderful staff at Mighty Ape. I purchased a musical box with dancing clowns on top, and I was kept informed that my order was being placed and sent. Then other e mail to say that it was on the way. I received it 3 days later and my little grand daughter loved it. The whole process was faultless and I received a $10.00 voucher off my next purchase. Thank you very much Mighty Ape for the professional service and keeping me informed every step of the way.

- Sharron from Christchurch, NZ (Sep 16)

Absolutely amazing, good working website, ship time of my item was amazingly quick, the price was unbeatable truly and I will definitely be placing more orders in the near future. This should be anyones go to online store for anyone living in New Zealand.

- Dario K from New Zealand (Aug 16)

Mighty Ape is my first port of call whenever I need to buy something; excellent prices, the best customer service and deliveries I have ever seen from an online company, top marks all round. Can't even think of anything to nit-pick.

- Isaac M from Auckland, NZ (Aug 16)

Product as expected. Comms & delivery exceptional. Ordered 4.55pm. Received next day in Nth Island.

- Peter W from Wanganui, NZ (Aug 16)

The same day service is great, superb quality evening delivery service. Fantastic idea. Great Work

- Jayne from New Zealand (Aug 16)

Excellent experience. Goods delivered fast and exceptional good quality items. Thanks Mighty Ape.

- Fiona K from Dannevirke, NZ (Aug 16)

I am a cookbook buyer. The choice. The quality. The availability. One of the BEST things about Mighty Ape is that they do not take payment until despatch is ready. The staff are available and helpful. Quite honestly, in this day and age of money above customer service and satisfaction, Mighty Ape SHINES above the rest. This is my honest opinion garnered from years of dealing with Mighty Ape. I am so pleased to be a Prime Ape!!!

- Helen A from Waitakere, NZ (Aug 16)

I was excitedly surprised that the items I ordered from Mighty Ape arrived promptly and were exactly as ordered. Great service and I will deal with them again.

- Gail C from New Zealand (Aug 16)

Ordered one minute and received within 3 hours to my front door in perfect condition. Can't ask for better than that

- Bronwyn from New Zealand (Aug 16)

Fantastic communication and super fast delivery. I highly recommend buying from Mighty Ape!!

- Julie H from Wanaka, NZ (Aug 16)

Thank you for the fast delivery was a great surprise for my partner.

- Dan M from New Zealand (Aug 16)

Speedy delivery + great value items = happy customer

- Lisa from New Zealand (Aug 16)

Deliver on time and package all goods perfectly so they come in great condition. Staff are really helpful, and respond in minutes through the chat with us box at the bottom of the page. Would recommend to everyone looking for anything!

- Blake from New Zealand (Aug 16)

Great products, great selection, competitive prices, excellent customer service. My favourite online shop.

- Suz S from Hamilton, NZ (Aug 16)

Ordered on Saturday, arrived on Tuesday morning, Rural Delivery ! Really well packaged, no damage to the packaging or goods. Phenomenal service.

- Tony from New Zealand (Aug 16)

Fast delivery with an easy to follow ordering process. Excellent communication with quick emails.

- Mikey from New Zealand (Aug 16)

Ordered a set of books around late night, got it delivered to my place in the following afternoon! Awesome service!

- Wei L from New Zealand (Jul 16)

This is great website. Full of great products and an absolutely fantastic delivery service. Excellent communication - you know when you've ordered, when it's been dispatched and the also email you to tell you it's been delivered. Couldn't ask for more from a mail order site. Go get with confidence.

- Annie T from New Zealand (Jul 16)

Ordered on Sunday afternoon parcel arrived Before 8.00am on Monday

- Margaret W from Red Beach, New Zealand (Jul 16)

Its the 1st time I've ever ordered something online & I'm pleased to say the service from ordering to quick delivery of goods was simply outstanding. I would not hesitate to use Mighty Ape again.

- Anita L from Havelock North, NZ (Jul 16)

Even phoned to confirm delivery address prior to sending the high value item.

- Lucy from New Zealand (Jul 16)

Excellent delivery and instructions re delivery followed. Product in pristine condition and as hoped for!

- Belinda H from Auckland, NZ (Jul 16)

Cheapest on the market so was no brainer. Excellent service and awesome delivery. Being able to track your item is great too. I ordered on Tuesday received the goods in my hands Thursday morning. Excellent customer service!! I will definitely be buying from Mighty Ape again and using my $10 off voucher soon.

- Carly from Auckland, NZ (Jul 16)

Mighty Ape continue to operate as one of the best companies for customer service. I am really pleased by the communication that they give customers.

- Kris P from Auckland, NZ (Jul 16)

Mighty ape is honestly the best online retailer I've ever used. Both in quality and customer service. Incredibly helpful and always fast shipping with great prices.

- Liam N from Papakura, NZ (Jul 16)

Using this group for many years, I have never been less than both satisfied & astonished. The contact centre is incredibly friendly and swift to respond with an incomparable delivery service. The highest recommendation!

- Leon from New Zealand (Jul 16)

I'm really impressed with the service at Might Ape. From the time I ordered to the time my goods were delivered, I was emailed information to let me know where the dispatch process was up to. And it was so fast!!!

- Sue from New Zealand (Jul 16)

I'm a first time customer, put in my order Tuesday afternoon and Wednesday morning it arrived in Christchurch, I had no expectation whatsoever when I filled in my order that I would receive it so quickly, I was blown away. It's a very easy website to navigate, I will be using this site and recommending it to others.

- Mary from Christchurch, NZ (Jul 16)

"Really stoked with the service I get from Mighty Ape. Products are nicely packaged and turn up on time. They have some good specials too. This is how you run a successful online business - other retailers should take note."

- Hamish Barwick from Gisborne (Jul 16)

Amazing service. Absolute professionals. Gets to my doorstep precisely when they say. Any queries and questions are answered immediately and with detail. They have my thanks and loyalty.

- Toakahu Pere from Hamilton, NZ (Jul 16)

Highly efficient service! I ordered in the morning and received my package in the afternoon. I will definitely use this service again.

- Michelle from Whangaparoa (Jul 16)

Thank you very much. Great service indeed. Thanks as well to Debra T (mighty ape team) who took charge and solved my issue and more. It happened so fast I even failed to notice it. Like, your problem has already been solved without you even knowing it. 10/10 Oh yeah. My daughter loves the plushy.

- Tom from Hamilton (Jul 16)

Great service, fast postage, excellent packaging. A+ will definitely recommend Mighty Ape to friends

- Sharon from Victoria, AU (Jul 16)

"Thank you so much! Every time i order i get the best prices and my shipping is always at my front door the next day. Thank you Mighty Ape for your awesome service"

- Amz from Clive, NZ (Jul 16)

Hi, I just wanted to say that your service is amazing, right down to the fab courier who always comes at the crack of dawn and leaves at door. As a busy working mum Mighty Ape makes my life so much easier. My son frequently makes enquiries and you always respond with great respect and service, thank you. :-)

- Trina from Auckland (Jun 16)

What wonderful service you give me each time I have ordered. Thankyou so very, very much.

- Lorraine from Waipapa (Jun 16)

Thanks Mighty Ape for fast delivery. Book ordered on Tuesday 7th arrived Wednesday morning 8th, amazing service.

- Elaine from Tauranga (Jun 16)

Headset replacement I have had my Logitech headset for just a few months when one side of the speaker broke so I emailed Mighty Ape and there response was absolutely outstanding. They asked me to send the broken headset back reply paid so no cost to me but I was eagerly wanting to resolve the issue so I paid for express post. That was a Tuesday, I received an email on Wednesday letting me know that they had received it and another email letting me know that they was a new headset on its way to me. So Thursday morning at 8 am guess what a new headset was delivered. You cannot get any better customer service than that ANYWHERE. Thank you and anyone buying from Mighty Ape you are buying from a company that cares about there customers. Regards Rick

- Rick from New Zealand (May 16)

Brilliant Service What fantastic service I have just received from Mighty Ape. I placed an order for DVD's yesterday afternoon and tonight I will be watching what was sent to me. Might I add they were sent from one end of New Zealand to arrive at the other end. I will not hesitate to place another order with the Mighty Ape team of Monkeys. Thanks again.

- Ross from Invercargill (May 16)

Amazing quality with almost no delay. Great customer service extremely helpful from price matching to checking where a package is. Ordered many a package form the website and have only had a single issue, a package was shipped a single day later than anticipated. No real complaints here. :)

- Finn from Gore (May 16)

Fast and good quality Very good company. Super fast at shipping, they have good deals.

- Andrew from Rotorua (May 16)

AMAZING!! I ordered this morning and it came to my doorstep in 5 hours or less! Well done Mighty Ape, you have really impressed me :D Thanks!!

- Jamie from Auckland, NZ (May 16)

Go Mighty Ape! First time ordering through Mighty Ape and I loved it from the start to finish. The range of products were great. Easy to order online and pay. The fastest delivery ever. No wonder my partner chose to order through you guys for a last minute valentines prezzie

- Debjani from Auckland (May 16)

Happy as usual! Always an easy site to buy from, good information, easily navigable site. Never had any problem with my orders, and products are all as presented. Highly recommended :)

- Danielle from Upper Hutt (May 16)

Brilliant customer service When you buy from Mighty Ape you are guaranteed excellent customer service and quick delivery, that has been my experience for a few years now. Also I find prices are very competitive so it's a no brainer really.

- Mazen from Auckland (May 16)

The best company I've ever dealt with The only small problems I've ever had with Mighty Ape, which are usually not even their fault, have been dealt with fairly and promptly. Mighty Ape is my first stop when looking for anything because I know if I order through them I will get the best service possible.

- Todd from Wellington (May 16)