Fan Mail from our customers

If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial.

Amazed at how fast my order came - Spectacular service!

- Toni from New Zealand (Feb 17)

Very fast delivery. Hats off to the whole team at Mighty Ape!

- Mike from New Zealand (Feb 17)

Thank you again - Awesome service!

- Chris from Christchurch, NZ (Feb 17)

Thank you for your very swift service!

- Joel from New Plymouth, NZ (Feb 17)

Very quick response. Thanks very much for the friendly and efficient customer service!

- Hao from Auckland, NZ (Feb 17)

Was quick, efficient and painless!

- Shannon from Auckland, NZ (Feb 17)

Was quick and straight forward :)

- Jake from Auckland, NZ (Feb 17)

Fantastic! Very helpful - thanks.

- Rex from Wanganui, NZ (Feb 17)

Best customer support!

- Toby from Rangiora, NZ (Feb 17)

To the Mighty Apes!! Thank you for getting in touch so quickly, I have always been proud of the service Mighty Ape can provide. I appreciate the offer and I quickly purchased at that price. The system you guys have works really well and the delivery is spot on!! I’m too lazy to travel out if it can arrive to me instead @(^_4)@

- Andrei from Henderson, Auckland (Feb 17)

I can't thank you all at Mighty Ape enough, for the amazing service you have provided for me since I began shopping with you. Your product range is huge and you have saved me on many occasions when I have needed to buy gifts. I am a busy mum of four, and as one of my children has special needs I cannot always go out to stores when I need to. I very much appreciate your online service. Delivery is within a day or two - even just before Christmas! - and you keep me informed via email of the progress of my order. On the one occasion when an item arrived damaged, your staff fixed the problem promptly and in a professional and friendly manner. Your site is bookmarked on all my devices and I frequently browse it. My family know to check Mighty Ape first if there is something they are looking for, and I have recommended you to friends also. Thank you so very much, and thank you for the opportunity to give you feedback.

- Lesley from Auckland, NZ (Feb 17)

I am a highly satisfied Mighty Ape customer. I love the store and I also have much respect for the amazing staff. I have recommended quite a few friends. Not sure if they have started using mighty ape but I highly recommend Mighty ape. Such amazing staff,

- Matthew from Tauranga (Feb 17)

I have no problems with the very efficient workings of your company. Keep up the good work !!

- Judith from Napier (Feb 17)

Thanks so much for your help, you have been wonderful!! We will recommend you to anyone we know

- Tracey from Mexico (Feb 17)

U r a star and your company is the best!! to deal with, we remain loyal advocates...

- Ken from Auckland, NZ (Feb 17)

Can I also just commend you guys on your packaging - soooo great to see all cardboard rather than plastic!!

- Lucy from Christchurch (Feb 17)

I just wanted to pass on that I made my first purchase with Mightyape and both my wife and I have been very impressed with the service that we have received.

- Darren from Oamaru, NZ (Feb 17)

Awesome service prompt to fix any issues. Great speed of service.

- Aaron from New Zealand (Feb 17)

Very good and prompt response from everyone for which I thank you.

- Tom from Wellington, NZ (Feb 17)

The support was efficient and very fast!

- Michael from Auckland, NZ (Feb 17)

Superb. Quite literally amazing service.

- Dean from Napier, NZ (Feb 17)

Thanks very much! I've only recently starting mighty app and I have found the experience so far to be fantastic

- Brayden from Wanganui (Feb 17)

I've only recently started shopping with Mighty Ape and I have found the experience so far to be fantastic!

- Brayden from Wanganui, NZ (Feb 17)

Thank you for letting me know about the order, no worries you guys/gals are awesome and always letting us know about mistakes or other problems, such amazing service and thank you to going above and beyond.

- Shelley from Christchurch (Feb 17)

Fabulous service thank you

- Margaret from Auckland (Feb 17)

I love Mighty Ape. Nothing is too much trouble. They keep me updated with specials and items I am interested in. Always polite and helpful. I will always give Mighty Ape my business as they go out of their way for me.

- Trish J from Auckland, NZ (Feb 17)

Many thanks for my order which I have received and also thanks for the awesome prompt service. Much appreciated.

- Carolyn from New Plymouth (Feb 17)

I would just like to say thanks for the amazing service. I ordered my Wiltshire poachies at lunchtime yesterday and received them in Invercargill this morning! Most impressed

- Beth from Invercargill, NZ (Jan 17)

Very smooth service i particularly liked mobile eftpos. HNY :)

- Hamish from Devonport, Auckland (Jan 17)

Thank you very much as usual everything arrived perfectly :)

- Anita from Auckland (Jan 17)

Mighty ape is by far the best online store I have ever used. They have a wide range of products, brilliant customer service and fast delivery. Their competitors don't even come close. Will always shop here in the future.

- Blair M from Blenheim, NZ (Dec 16)

I just want to say a huge ' Thank You ' to everyone at Mighty Ape for all your help with my recent orders. I have been so impressed with the level of service i have received ~ more so because it is at the busiest time of year as we are only days away from Christmas. I have spoken with some really helpful staff on the ' live chat ' and they have helped me so much. At a time of year when i have encountered such negative experiences elsewhere ~ it has been a joy shopping here at Mighty Ape. I highly recommend to all ~ Merry Christmas to all at Mighty Ape :)

- Alana S from Gisborne, NZ (Dec 16)

I am just responding with some feedback, to inform you of what a brilliant service I received from you recently. Your customer service team are an asset to you company. I have had recent poor dealings with your competitors. Your teams willingness to go above and beyond to retain my business, will keep me comming back to mighty ape in the future. keep up the great work guys.

- Elliot B from Auckland, NZ (Nov 16)

Just want to say that my last order felt so special that I want to give a thumbs up to you guys for your super fast delivery as well as price matching a product for me which I didn't expect. So thank you guys for being awesome, I've become a big fan of mighty ape and you guys continue doing what you're doing!

- Kevin T from Auckland (Nov 16)

The team at Mighty Ape are absolutely amazing i could not fault you guys at all. Whenever i need any help of any kind the team there do it without hesitation and it's so easy to deal with i absolutely love it.

- Savannah T from Auckland, NZ (Nov 16)

You guys are fabulous. Parcel arrived on the doorstep this morning. Very impressive.

- Sue H from Auckland, NZ (Nov 16)

To the Monkey's at Mighty Ape, I am so impressed with the quality of service from you all. That is the quickest delivery I have ever received. I only ordered it yesterday morning and I had it in my hand by 9.30 this morning. Well done to the lot of you and thanks so much.

- Helen from NZ (Nov 16)

Very many thanks for both DVDs recently sent and particularly for your most excellent service. It is very greatly appreciated and far exceeds any other mail order business with which I have been involved. It will be my pleasure to spread the word!

- Trisha O from Christchurch, NZ (Nov 16)

I'm a new user to Mighty Ape and I am very impressed! Your website is easy to navigate, there is a huge product range and helpful gifting suggestions. Communication from you has been great and my shipment arrived when you said it would - YAY! Thank you so much, I'm sharing this little gem with everyone!!

- Naomi from Upper Hut, NZ (Nov 16)

I love mighty ape, huge range of stuff. Often can get stuff delivered next day with zero problems. My fav online store

- Ash from Auckland (Nov 16)

It was my first shop and I will be back. I am totally impressed by the fast delivery and the communication from you guys. Top notch.

- Bine W from Kaikohe, NZ (Nov 16)

I loved being emailed when my order was delivered. I got up and went to the courier bay and it was there. I don't think many companies do this.

- Chris A from Auckland, NZ (Nov 16)

Small price, small item, despatched ten to five on a Wedneday found in my mailbox in Rangiora early Thursday morning. Anyway, excellent service.

- Peter C from Rangiora, NZ (Nov 16)

Wow. That's good service. Goods received (and in action) almost one week before they were expected to ship. Not many companies can match that! That's much appreciated

- Philip from Porirua, NZ (Oct 16)

Love your service and I am very happy customer. Always surprised and delighted that , despite being rural, I do get my goods as promised the next day, which by the way no one seems to be able to match your speed of delivery. I am recommending your store to all I meet because I am never disappointed with you guys.

- Allison from Marton, NZ (Oct 16)

I must say I never expected this and this sort of customer service is exactly why I try to buy my products from Mightyape.

- Matthew from Hamilton, NZ (Oct 16)

Just want to say thank you for putting an item on stock after i inquired about it. I didn't think you could actually do that. Truly grateful. Hope i can buy more stuff on Mightyape in the future to support your site.

- Christian from Auckland, NZ (Oct 16)

I just wanted to quickly message you guys and say a huge thanks for helping me out with my controller. Great customer service and very pleased with the result! i really appreciate the effort you guys have put in to help me! :)

- Sam from Waimairi Beach, Christchurch (Oct 16)

Thank you so so much for your elaborate answers. It makes me love Mighty ape so much more when yet again you provide such great customer service. I recommend mighty ape to my friends and people I meet always because of that.

- Trent from Kelston, Auckland (Sep 16)

Hi there just wanted to say a big thank you to the wonderful staff at Mighty Ape. I purchased a musical box with dancing clowns on top, and I was kept informed that my order was being placed and sent. Then other e mail to say that it was on the way. I received it 3 days later and my little grand daughter loved it. The whole process was faultless and I received a $10.00 voucher off my next purchase. Thank you very much Mighty Ape for the professional service and keeping me informed every step of the way.

- Sharron from Christchurch, NZ (Sep 16)