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Fan Mail from our customers

If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial :D

  • A huge thank you for all your assistance and even bigger thank you to Mighty Ape and their ‘making it right’ type policies. It is so nice to deal with companies who do their very best to get it right for a customer. Wish there were more like Mighty Ape out there in the world.

    Scott from Wellington, NZ.

    Jan 16

  • Once again, you never disappoint, awesome monkeys. Thank you so much for the fast delivery, you ROCK!!!

    Priscilla from Auckland, NZ.

    Jan 16

  • A thank you for your ethics and pleasant communication with customers. Love you!

    Sally from Dunedin, NZ.

    Jan 16

  • I've been a customer to you guys for roughly two years now and have spent quite a lot of money on products from Mighty Ape. In this time, you guys have by far been the FASTEST and most RELIABLE delivery time out of all companies I have bought from. You guys always have a BIG variety of products and are quick to act if you are out of stock. Customer service wise, you guys surprised me with how quickly you fixed my earphones. You guys are probably one of the biggest online shops in NZ and I can see why a lot of people recommend you guys.

    Reinhardt from Bay of Plenty, NZ.

    Jan 16

  • Thanks for you amazing service and great deals, as always. Mighty Ape rocks.

    Dan from Stratford, NZ.

    Jan 16

  • I love the amazing service and willingness to help I get from you guys at Mighty Ape!

    Andrew from Hamilton, NZ.

    Jan 16

  • Just wanted to say thank you for such a great service, everything I had ordered has arrived. That always amazes me! Thank you so much.

    Michelle from Auckland, NZ.

    Dec 15

  • I would just like to say how impressed I am with your speedy delivery of goods at this busy time of year. I order frequently and impressed with overall performance and how quickly and easily issues are resolved when they arise. Have a great Christmas!

    Anna from Richmond, NZ.

    Dec 15

  • Mighty Ape are absolutely amazing! These guys have been working time to time to give us customers some awesome products, and best of all, the shipment is very very cheap! Like I can't believe that Mighty Ape's shipments are that cheap, but in my opinion, they are the best!

    Kent from Christchurch, NZ.

    Dec 15

  • Awesome service, good communication and fast delivery! I've ordered twice this week and everything has been processed and delivered pronto, just in time for Christmas. With a vast array of top quality products to choose from I will continue to use this site for my online shopping. Many thanks to the team at Mighty Ape. A Mighty Merry Christmas to you all!!!

    Hasler from Auckland, NZ.

    Dec 15

  • Fantastic! I have been ordering for two Christmas seasons now and love it. Live in a small town without access to choice, so find Mighty Ape and their prompt service great. Will continue to use this website as long as I have grandchildren who enjoy toys.

    Anne from Otago, NZ.

    Dec 15

  • Just wanted say how awesome Mighty Ape and all your crew are. I always receive excellent customer service, the huge range of products and super fast shipping. Thank you so much! Second year I've done all my Christmas shopping with Mighty Ape :)

    Natalia from Auckland, NZ.

    Nov 15

  • Would definitely use this company again. Easy to purchase, arrived very quickly, quality product. A++ from me, thanks Mighty Ape.

    Megan from Christchurch, NZ.

    Nov 15

  • Terrific service as usual from Mighty Ape. I was kept informed every step of the way. Recommend them. A great team and a pleasure to deal with!

    Daphne from Auckland, NZ.

    Nov 15

  • Very impressed with the customer service, very quick and helpful. Thanks.

    Poonam from Wellington, NZ.

    Nov 15

  • Mighty Ape is by far the best online ordering service I have ever used, and possibly in the world! Since joining up a few years ago, I have had nothing but great experiences ordering from them, browsing the website, and even corresponding with their staff! Their service is amazing, they really care about their customers, and the staff are friendly and helpful. I love shopping from Mighty Ape, and I recommend them to all my friends :)

    Cam from Hokitika, New Zealand.

    Nov 15

  • Thank you once again, Mighty Ape has great service. Top quality products and best delivery in New Zealand hands down.

    Bev from Gisborne, NZ.

    Nov 15

  • This was my first time buying through Mighty Ape and I couldn't be happier. Had no sooner ordered and the product was at my door, fantastic service.

    Ruth from Napier, NZ.

    Nov 15

  • Very efficient service. Would not hesitate to use Mighty Ape again.

    Gayle from Mangawhai, NZ.

    Nov 15

  • Fantastic service and speedy delivery. I ordered a game on the Friday, it arrived by 9am on the Saturday. Exemplary service, by far the easiest purchase I've ever made online. Definitely coming back.

    Hailee from Christchurch, NZ.

    Nov 15

  • Absolutely better than no other, the customer service, the price, the delivery speed and what you guys genuinely stand for - you guys are just straight up amazing. Best company I've ever had the pleasure dealing with. You have gained a loyal customer in the space of two different purchases. 10/10 Can't fault you.

    Callum from Christchurch, NZ.

    Nov 15

  • Mighty Ape offer nothing but excellent service. The team is really friendly and shipping is super fast, with items packed securely each time. I have never been disappointed with Mighty Ape.

    Shona from Wanganui, NZ.

    Nov 15

  • Great price, super fast delivery. Terrific service, great follow-up from Mighty Ape, quick response on all accounts.

    Curtis from Taupo, NZ.

    Nov 15

  • I just wanted to thank you for my most recent order and pass on some positive feedback! I am very impressed, I placed the order early yesterday afternoon and it was delivered to me this morning. The DVD and books are excellent and I am very grateful for the super-quick packing and postage. And also, kudos for the recyclable packaging! I love it. Thank you for offering such a great selection at a very good price and with excellent delivery times. :)

    Sandi from Whanganui, NZ.

    Nov 15

  • Thank you for your great service and very prompt delivery.

    Kay from Napier, NZ.

    Nov 15

  • Awesome delivery. Always get products on time as promised. Would highly recommend.

    Charlie from Te Puke, NZ.

    Nov 15

  • Just wanted to say how pleased I was with the service from Mighty Ape. I ordered a gift to be delivered, and although there was a slight hitch in the delivery, it was sorted very quickly and with hardly any delay... Your staff were very helpful and I have now found a fantastic way to get gifts to my NZ family without all the fuss of posting from the UK! Thank you.

    Debra from United Kingdom.

    Oct 15

  • I have ordered from Mighty Ape on two occasions so far and the speed and quality of service would be hard to beat! Order is acknowledged minutes after it is placed and is on the doorstep the following day. I won't be shopping anywhere else if I can find it at Mighty Ape.

    Barbara from Hamilton, NZ.

    Oct 15

  • I find Mighty Ape awesome. Quick, easy, loads of choice - can't fault it. Just wanted to say thanks ☺

    Jason from Hastings, NZ.

    Oct 15

  • Greetings from the Far North. Just wanted to say how great the service has been on my recent two orders. Not only has the pricing been well worth while taking advantage of, but ordered one day and received the next, and that is after approximately 300kms and on rural delivery as well. Also the freight charges are more than reasonable. Thanks monkeys and will see you again for sure.

    Chris from Northland, New Zealand.

    Oct 15

  • Just WOW! Being a long time customer I've always been happy with your delivery times and products. This time I ordered a larger board game and opted for the Same-Day service. To be honest, I'm not sure I believed it was possible to get a large, heavy box to Christchurch in roughly six hours... but that's exactly what happened! Keep up the awesome work guys!

    Simon from Christchurch, NZ.

    Oct 15

  • Absolutely amazed with the service, I ordered my book yesterday afternoon and at 9.15 am today the courier arrived with my parcel - and I live in the country in the South Island!

    Amber from Canterbury, NZ.

    Oct 15

  • Thanks alot Mighty Ape, you guys ROCK. My books were at my door at 6:15. As always a GREAT, GREAT service.

    Kim from Auckland, NZ.

    Oct 15

  • So impressed that my daughter received her birthday present the day before her birthday. Fantastic job Mighty Ape.

    Joanne from Rotorua, NZ.

    Oct 15

  • I placed my first order with Mighty Ape on Wednesday night, and a follow up on Thursday morning. Then I spotted the option to combine my 2 orders into one. And then I spotted the pick up option. After a few IMs and a quick phone call to confirm my orders were combined, and that I could change a delivery to a pick up, and then to confirm the address and directions to find the pick up point, I swung by to collect my order, and found it had already been picked (100% accurately) and bagged for me to collect. Overall the experience was great, from the people I dealt with on chat and the phone, to the guy at the warehouse pick up point. The whole experience was just fantastic customer service all the way through :)

    Neil from Auckland, NZ.

    Oct 15

  • Good and fast service, awesome packaging.

    Dewa from Auckland, NZ.

    Oct 15

  • First time I have used Mighty Ape but I am very impressed with the service and communication in regards to my item being sent. Even sending an e-mail to inform me the item has arrived... Keep up the great service, I'll be buying more...

    Scott from Invercargill, NZ.

    Oct 15

  • As a first time customer of Mighty Ape, can I please say how impressed I am with your service. You kept me informed about my order and it was delivered on time. You can look forward to me placing further orders in the very near future. Well done Mighty Ape. You are just like the All Blacks - a legend.

    Rod from Christchurch, NZ.

    Oct 15

  • Tino Pai! Great, understandable help with my questions by the Monkey team, my item packed and shipped in record time, very happy customer.

    Amon from Manawatu, NZ.

    Sep 15

  • I can't believe how consistently good the service is! Every single time I order something it arrives on time (or sometimes even earlier than expected), perfectly packaged so that everything is in perfect condition and everything is so reasonably priced!

    Morgan from Napier, NZ.

    Sep 15

  • I am a grandmother who lives in the USA. I have five little Kiwis in NZ. When it comes time for holidays or birthdays, I know that Mighty Ape will have a fine selection of age-appropriate gifts available. In addition, I can not say enough about their prompt delivery service. A great company with excellent customer service!

    Kathleen from Virginia, United States.

    Sep 15

  • Thank you for the very quick sending of the item I requested, arrived this morning per instructions! I'll recommend to my friends.

    Eric from Hamilton, NZ.

    Sep 15

  • Would just like to go out of my way to say a big thanks for delivering NBA 2K16 to me and it came in record time. So big thanks it came at just after 7.30 am on release day and it's perfect. But this has happened before too, which is amazing and words can't be said enough on how highly I recommend these guys/girls. Big thanks and if this keeps happening, I'll buy from you guys all day ever day! #ThankYou

    Matt from Christchurch, NZ.

    Sep 15

  • Ordered a product from Mighty Ape as a first time customer and was very happy with the quick efficient service and delivery! I will be shopping with Mighty Ape on a regular basis now!

    Johanna from Auckland, NZ.

    Sep 15

  • Once again I received impressive fast service! I placed my order yesterday afternoon and today it's here at 9 am! Really happy with this considering I am in New Plymouth and to get it the next day is awesome! Mighty Ape always has the items in stock I want and at cheaper prices than other sites. I have purchased off them many times this year and am extremely impressed with the speedy delivery and great service, I would recommend others to use them, they are quick and their sale prices are excellent.

    Kylene from New Plymouth, NZ.

    Sep 15

  • Super super fast shipment, I will be telling all my friends and family about this awesome service!!! Thanks Mighty Ape, I am a customer for life!

    Amy from Hastings, NZ.

    Sep 15

  • Well Mighty Ape, you have impressed me and that's an achievement! So impressed with how fast we received our order. Auckland to Ashburton overnight that has never happened. Will definitely use Mighty Ape again and recommend you to our friends. Thanks so much.

    Christine from Ashburton, NZ.

    Sep 15

  • Your prices are wicked and your delivery service is awesome! I have nothing but praise for you guys!!!

    Sean from Gisborne, NZ.

    Sep 15

  • WOW, fast service and so easy to order anything. Thanks Mighty Ape AAA+++

    Carol from Kapiti Coast, NZ.

    Sep 15

  • Really impressed with Mighty Ape. Order was processed so fast and delivery was amazingly fast. Well done.

    Michelle from Auckland, NZ.

    Sep 15

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