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Fan Mail from our customers

If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial :D

  • Headset replacement I have had my Logitech headset for just a few months when one side of the speaker broke so I emailed Mighty Ape and there response was absolutely outstanding. They asked me to send the broken headset back reply paid so no cost to me but I was eagerly wanting to resolve the issue so I paid for express post. That was a Tuesday, I received an email on Wednesday letting me know that they had received it and another email letting me know that they was a new headset on its way to me. So Thursday morning at 8 am guess what a new headset was delivered. You cannot get any better customer service than that ANYWHERE. Thank you and anyone buying from Mighty Ape you are buying from a company that cares about there customers. Regards Rick

    Rick from New Zealand.

    May 16

  • Brilliant Service What fantastic service I have just received from Mighty Ape. I placed an order for DVD's yesterday afternoon and tonight I will be watching what was sent to me. Might I add they were sent from one end of New Zealand to arrive at the other end. I will not hesitate to place another order with the Mighty Ape team of Monkeys. Thanks again.

    Ross from Invercargill.

    May 16

  • Amazing quality with almost no delay. Great customer service extremely helpful from price matching to checking where a package is. Ordered many a package form the website and have only had a single issue, a package was shipped a single day later than anticipated. No real complaints here. :)

    Finn from Gore.

    May 16

  • Fast and good quality Very good company. Super fast at shipping, they have good deals.

    Andrew from Rotorua.

    May 16

  • AMAZING!! I ordered this morning and it came to my doorstep in 5 hours or less! Well done Mighty Ape, you have really impressed me :D Thanks!!

    Jamie from Auckland, NZ.

    May 16

  • Go Mighty Ape! First time ordering through Mighty Ape and I loved it from the start to finish. The range of products were great. Easy to order online and pay. The fastest delivery ever. No wonder my partner chose to order through you guys for a last minute valentines prezzie

    Debjani from Auckland.

    May 16

  • Happy as usual! Always an easy site to buy from, good information, easily navigable site. Never had any problem with my orders, and products are all as presented. Highly recommended :)

    Danielle from Upper Hutt.

    May 16

  • Brilliant customer service When you buy from Mighty Ape you are guaranteed excellent customer service and quick delivery, that has been my experience for a few years now. Also I find prices are very competitive so it's a no brainer really.

    Mazen from Auckland.

    May 16

  • The best company I've ever dealt with The only small problems I've ever had with Mighty Ape, which are usually not even their fault, have been dealt with fairly and promptly. Mighty Ape is my first stop when looking for anything because I know if I order through them I will get the best service possible.

    Todd from Wellington.

    May 16

  • Mighty ape does it again!!! These guys are honestly the best in the business and the customer service is amazing. Accidentally gave them the wrong payment info but they immediately phoned up and it was all sorted straight away,then they sent it off straight away ,showed up the next morning, simple as that . Been using these guys for years with no troubles what so ever. There isn't a word to describe how good these guys are. Definitely appreciate the simplicity of their lay out compared to other websites eg pb tech

    Thomas from Auckland, NZ.

    May 16

  • Excellent service, so easy to purchase online. Mikey the customer service representative was simply a champ. Definitely recommending my friends.

    Walter from Otaki.

    May 16

  • ..your customer service people in general are second to none I’ve encountered online. Thank you.

    Joy from Auckland.

    May 16

  • Unbelievably fast delivery!! I purchased the Jolly Jumper for my baby girl just this morning (with overnight courier) and received it 6.5 hours later!! The product is awesome too!! Super happy!! Will definitely purchase from you guys again - thank you!! I'm one super happy customer :)

    Putri from Auckland.

    Apr 16

  • Fantastic service. Prices were reasonable and delivery was super fast. No complaints at all and I will be returning to buy more from your site

    Alan from Christchurch.

    Apr 16

  • Really quick dispatch and delivery, communication at every step of the process, and goods well wrapped and in pristine condition on arrival. Those Apes at Mighty are good....very good

    Vaughan from Hokitika.

    Apr 16

  • Second order and received both the next day.Great that you get an email to notify you of delivery as the courier had left one order on my back deck as I was not at home so I may have missed it.

    Fiona from Auckland.

    Apr 16

  • Mighty Ape quickly arranged shipping and promptly replaced a faulty product. I realize it's kind of expected, but still impressed by speed and efficiency of Mighty Ape. I'm very happy and would recommend Mighty ape to everyone I know.

    Paul from Wellington, NZ.

    Apr 16

  • Cant recommend highly enough. I have ordered from the U.K. for gifts to be sent to family in New Zealand. Great selection of items, great customer service and fast delivery. Will definatley be a returning customer.

    Tracey from New Zealand.

    Apr 16

  • Almost every order is dispatched the same day as the order, unless very close to the end of business hours, but in both cases itll get to me the next day, always. Great customer service also when trying to find a product. Definitely one of the best online stores I have ever dealt with.

    Matt from New Zealand.

    Apr 16

  • Fantastic place to grab baby products that you need in a hurry; I ordered some bottle vents for my daughter's bottles that we needed urgently and am so impressed that they arrived in less than 24 hours. Thank you, Mighty Ape :)

    Gwen from Christchurch.

    Apr 16

  • Have traded with this company since 2010. They are particularly at the top of my list of suppliers as I am unable now to walk around and shop as I used to do. Therefore online shopping is to me a great help and this company are particularly helpful in delivering to my door. It is a very rare occasion when I have to contact them unless to order.

    Jean from New Zealand.

    Apr 16

  • Fast delivery and great customer service 100% of the time. Will never shop anywhere else (unless they don't have what I want)

    Ray from New Zealand.

    Apr 16

  • Wow, what fantastic, fast service. I put an order in Thursday night .Today, Saturday, the courier delivered my purchase which I didn't expect till Monday at the earliest being rural delivery .I will Definitely be buying from Mighty Ape again. Thank you .

    Carolyn from Hawera.

    Apr 16

  • I'd just like to say that Mighty Ape is fantastic. I have purchased a lot but haven't been in a little while, but soon I will be placing lots of orders again. Also would like to say that the team there has been excellent, any help I have needed you guys have been spectacular so thank you all :-)

    Wayne from Whangarei, NZ.

    Apr 16

  • You dedicated service monkeys at Mighty Ape are truly first class! As a company, Mighty Ape, and it's dedicated staff are leading the way in delivering not only first-class service to their customers, but are leading the way in providing an extensive range of top-quality products at real value for money prices. In the next Reader's Digest Most Trusted Brand poll, I am voting Mighty Ape for the very best in consumer satisfaction!

    Craig from Waikato, NZ.

    Mar 16

  • Thanks for all the years of awesome service, great humour, great specials, and just plain greatness, that have kept me coming back time and time again :) You guys rock.

    Toni from Wellington, NZ.

    Mar 16

  • I have shopped extensively on NZ sites but have never seen SAME DAY DELIVERY! That's a game changer for me, now I will go to your site FIRST for everything, so keep adding new products! Thanks for the great service and especially the same day delivery, it saved me a major headache!

    Claire from Auckland, NZ.

    Mar 16

  • Thanks so much Mighty Ape! What a great bunch of people you are, providing superb products and efficient friendly service. Nothing is ever too much trouble and your attention to detail makes all the difference.

    Lynn from Waikato, NZ.

    Mar 16

  • Just want to let you know that you are an awesome lot, with such super products and the speed that you get our parcels to us... Well packaged too. I can't speak more highly of you and always recommend you to other people... Thanks guys I will always use you if I can, and I am in the South Island... Super, super service.....

    Pam from Christchurch, NZ.

    Mar 16

  • You know, I've always loved the way how you awesome monkeys pack any order I make. It tells me that you guys really do make the great effort to ensure someone gets their items in such neat perfect conditions - a sign of customer care which is what I appreciate. Once again, thank you very much for the fast delivery service, you guys ROCK!!!

    Priscilla from Auckland, NZ.

    Feb 16

  • Thank you, great service from ordering, processing to delivery.

    Mark from Auckland, NZ.

    Feb 16

  • I've heard about plenty of positive experiences with Mighty Ape from friends and family, so my expectations were already high when I placed my first order. The ordering process was very smooth and simple to understand. I ordered it on Thursday night, and expected to receive it on Monday. So imagine how surprised (and impressed) I was when it arrived on Friday, all packaged securely! And it came with a voucher for $10 off my next order! Well done, Mighty Ape, and thank you!

    Michelle from Auckland, NZ.

    Feb 16

  • A huge thank you for all your assistance and even bigger thank you to Mighty Ape and their ‘making it right’ type policies. It is so nice to deal with companies who do their very best to get it right for a customer. Wish there were more like Mighty Ape out there in the world.

    Scott from Wellington, NZ.

    Jan 16

  • Once again, you never disappoint, awesome monkeys. Thank you so much for the fast delivery, you ROCK!!!

    Priscilla from Auckland, NZ.

    Jan 16

  • A thank you for your ethics and pleasant communication with customers. Love you!

    Sally from Dunedin, NZ.

    Jan 16

  • I've been a customer to you guys for roughly two years now and have spent quite a lot of money on products from Mighty Ape. In this time, you guys have by far been the FASTEST and most RELIABLE delivery time out of all companies I have bought from. You guys always have a BIG variety of products and are quick to act if you are out of stock. Customer service wise, you guys surprised me with how quickly you fixed my earphones. You guys are probably one of the biggest online shops in NZ and I can see why a lot of people recommend you guys.

    Reinhardt from Bay of Plenty, NZ.

    Jan 16

  • Thanks for you amazing service and great deals, as always. Mighty Ape rocks.

    Dan from Stratford, NZ.

    Jan 16

  • I love the amazing service and willingness to help I get from you guys at Mighty Ape!

    Andrew from Hamilton, NZ.

    Jan 16

  • Just wanted to say thank you for such a great service, everything I had ordered has arrived. That always amazes me! Thank you so much.

    Michelle from Auckland, NZ.

    Dec 15

  • I would just like to say how impressed I am with your speedy delivery of goods at this busy time of year. I order frequently and impressed with overall performance and how quickly and easily issues are resolved when they arise. Have a great Christmas!

    Anna from Richmond, NZ.

    Dec 15

  • Mighty Ape are absolutely amazing! These guys have been working time to time to give us customers some awesome products, and best of all, the shipment is very very cheap! Like I can't believe that Mighty Ape's shipments are that cheap, but in my opinion, they are the best!

    Kent from Christchurch, NZ.

    Dec 15

  • Awesome service, good communication and fast delivery! I've ordered twice this week and everything has been processed and delivered pronto, just in time for Christmas. With a vast array of top quality products to choose from I will continue to use this site for my online shopping. Many thanks to the team at Mighty Ape. A Mighty Merry Christmas to you all!!!

    Hasler from Auckland, NZ.

    Dec 15

  • Fantastic! I have been ordering for two Christmas seasons now and love it. Live in a small town without access to choice, so find Mighty Ape and their prompt service great. Will continue to use this website as long as I have grandchildren who enjoy toys.

    Anne from Otago, NZ.

    Dec 15

  • Just wanted say how awesome Mighty Ape and all your crew are. I always receive excellent customer service, the huge range of products and super fast shipping. Thank you so much! Second year I've done all my Christmas shopping with Mighty Ape :)

    Natalia from Auckland, NZ.

    Nov 15

  • Would definitely use this company again. Easy to purchase, arrived very quickly, quality product. A++ from me, thanks Mighty Ape.

    Megan from Christchurch, NZ.

    Nov 15

  • Terrific service as usual from Mighty Ape. I was kept informed every step of the way. Recommend them. A great team and a pleasure to deal with!

    Daphne from Auckland, NZ.

    Nov 15

  • Very impressed with the customer service, very quick and helpful. Thanks.

    Poonam from Wellington, NZ.

    Nov 15

  • Mighty Ape is by far the best online ordering service I have ever used, and possibly in the world! Since joining up a few years ago, I have had nothing but great experiences ordering from them, browsing the website, and even corresponding with their staff! Their service is amazing, they really care about their customers, and the staff are friendly and helpful. I love shopping from Mighty Ape, and I recommend them to all my friends :)

    Cam from Hokitika, New Zealand.

    Nov 15

  • Thank you once again, Mighty Ape has great service. Top quality products and best delivery in New Zealand hands down.

    Bev from Gisborne, NZ.

    Nov 15

  • This was my first time buying through Mighty Ape and I couldn't be happier. Had no sooner ordered and the product was at my door, fantastic service.

    Ruth from Napier, NZ.

    Nov 15

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