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Fan Mail from our customers

If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial :D

  • Really quick dispatch and delivery, communication at every step of the process, and goods well wrapped and in pristine condition on arrival. Those Apes at Mighty are good....very good

    Vaughan from Hokitika.

    Apr 16

  • Second order and received both the next day.Great that you get an email to notify you of delivery as the courier had left one order on my back deck as I was not at home so I may have missed it.

    Fiona from Auckland.

    Apr 16

  • Mighty Ape quickly arranged shipping and promptly replaced a faulty product. I realize it's kind of expected, but still impressed by speed and efficiency of Mighty Ape. I'm very happy and would recommend Mighty ape to everyone I know.

    Paul from Wellington, NZ.

    Apr 16

  • Cant recommend highly enough. I have ordered from the U.K. for gifts to be sent to family in New Zealand. Great selection of items, great customer service and fast delivery. Will definatley be a returning customer.

    Tracey from New Zealand.

    Apr 16

  • Almost every order is dispatched the same day as the order, unless very close to the end of business hours, but in both cases itll get to me the next day, always. Great customer service also when trying to find a product. Definitely one of the best online stores I have ever dealt with.

    Matt from New Zealand.

    Apr 16

  • I've had a great deal of trouble with Mighty Ape late 2014 and had no desire to buy from that store again. Alas, Mighty Ape had an item which I really desired but which nobody else currently had in stock. The transaction went without incident this time. Not 5 stars. I still view Mighty Ape as a gamble, but less than before.

    Anthony from Christchurch.

    Apr 16

  • Fantastic place to grab baby products that you need in a hurry; I ordered some bottle vents for my daughter's bottles that we needed urgently and am so impressed that they arrived in less than 24 hours. Thank you, Mighty Ape :)

    Gwen from Christchurch.

    Apr 16

  • Have traded with this company since 2010. They are particularly at the top of my list of suppliers as I am unable now to walk around and shop as I used to do. Therefore online shopping is to me a great help and this company are particularly helpful in delivering to my door. It is a very rare occasion when I have to contact them unless to order.

    Jean from New Zealand.

    Apr 16

  • Fast delivery and great customer service 100% of the time. Will never shop anywhere else (unless they don't have what I want)

    Ray from New Zealand.

    Apr 16

  • Wow, what fantastic, fast service. I put an order in Thursday night .Today, Saturday, the courier delivered my purchase which I didn't expect till Monday at the earliest being rural delivery .I will Definitely be buying from Mighty Ape again. Thank you .

    Carolyn from Hawera.

    Apr 16

  • I'd just like to say that Mighty Ape is fantastic. I have purchased a lot but haven't been in a little while, but soon I will be placing lots of orders again. Also would like to say that the team there has been excellent, any help I have needed you guys have been spectacular so thank you all :-)

    Wayne from Whangarei, NZ.

    Apr 16

  • You dedicated service monkeys at Mighty Ape are truly first class! As a company, Mighty Ape, and it's dedicated staff are leading the way in delivering not only first-class service to their customers, but are leading the way in providing an extensive range of top-quality products at real value for money prices. In the next Reader's Digest Most Trusted Brand poll, I am voting Mighty Ape for the very best in consumer satisfaction!

    Craig from Waikato, NZ.

    Mar 16

  • Thanks for all the years of awesome service, great humour, great specials, and just plain greatness, that have kept me coming back time and time again :) You guys rock.

    Toni from Wellington, NZ.

    Mar 16

  • I have shopped extensively on NZ sites but have never seen SAME DAY DELIVERY! That's a game changer for me, now I will go to your site FIRST for everything, so keep adding new products! Thanks for the great service and especially the same day delivery, it saved me a major headache!

    Claire from Auckland, NZ.

    Mar 16

  • Thanks so much Mighty Ape! What a great bunch of people you are, providing superb products and efficient friendly service. Nothing is ever too much trouble and your attention to detail makes all the difference.

    Lynn from Waikato, NZ.

    Mar 16

  • Just want to let you know that you are an awesome lot, with such super products and the speed that you get our parcels to us... Well packaged too. I can't speak more highly of you and always recommend you to other people... Thanks guys I will always use you if I can, and I am in the South Island... Super, super service.....

    Pam from Christchurch, NZ.

    Mar 16

  • You know, I've always loved the way how you awesome monkeys pack any order I make. It tells me that you guys really do make the great effort to ensure someone gets their items in such neat perfect conditions - a sign of customer care which is what I appreciate. Once again, thank you very much for the fast delivery service, you guys ROCK!!!

    Priscilla from Auckland, NZ.

    Feb 16

  • Thank you, great service from ordering, processing to delivery.

    Mark from Auckland, NZ.

    Feb 16

  • I've heard about plenty of positive experiences with Mighty Ape from friends and family, so my expectations were already high when I placed my first order. The ordering process was very smooth and simple to understand. I ordered it on Thursday night, and expected to receive it on Monday. So imagine how surprised (and impressed) I was when it arrived on Friday, all packaged securely! And it came with a voucher for $10 off my next order! Well done, Mighty Ape, and thank you!

    Michelle from Auckland, NZ.

    Feb 16

  • A huge thank you for all your assistance and even bigger thank you to Mighty Ape and their ‘making it right’ type policies. It is so nice to deal with companies who do their very best to get it right for a customer. Wish there were more like Mighty Ape out there in the world.

    Scott from Wellington, NZ.

    Jan 16

  • Once again, you never disappoint, awesome monkeys. Thank you so much for the fast delivery, you ROCK!!!

    Priscilla from Auckland, NZ.

    Jan 16

  • A thank you for your ethics and pleasant communication with customers. Love you!

    Sally from Dunedin, NZ.

    Jan 16

  • I've been a customer to you guys for roughly two years now and have spent quite a lot of money on products from Mighty Ape. In this time, you guys have by far been the FASTEST and most RELIABLE delivery time out of all companies I have bought from. You guys always have a BIG variety of products and are quick to act if you are out of stock. Customer service wise, you guys surprised me with how quickly you fixed my earphones. You guys are probably one of the biggest online shops in NZ and I can see why a lot of people recommend you guys.

    Reinhardt from Bay of Plenty, NZ.

    Jan 16

  • Thanks for you amazing service and great deals, as always. Mighty Ape rocks.

    Dan from Stratford, NZ.

    Jan 16

  • I love the amazing service and willingness to help I get from you guys at Mighty Ape!

    Andrew from Hamilton, NZ.

    Jan 16

  • Just wanted to say thank you for such a great service, everything I had ordered has arrived. That always amazes me! Thank you so much.

    Michelle from Auckland, NZ.

    Dec 15

  • I would just like to say how impressed I am with your speedy delivery of goods at this busy time of year. I order frequently and impressed with overall performance and how quickly and easily issues are resolved when they arise. Have a great Christmas!

    Anna from Richmond, NZ.

    Dec 15

  • Mighty Ape are absolutely amazing! These guys have been working time to time to give us customers some awesome products, and best of all, the shipment is very very cheap! Like I can't believe that Mighty Ape's shipments are that cheap, but in my opinion, they are the best!

    Kent from Christchurch, NZ.

    Dec 15

  • Awesome service, good communication and fast delivery! I've ordered twice this week and everything has been processed and delivered pronto, just in time for Christmas. With a vast array of top quality products to choose from I will continue to use this site for my online shopping. Many thanks to the team at Mighty Ape. A Mighty Merry Christmas to you all!!!

    Hasler from Auckland, NZ.

    Dec 15

  • Fantastic! I have been ordering for two Christmas seasons now and love it. Live in a small town without access to choice, so find Mighty Ape and their prompt service great. Will continue to use this website as long as I have grandchildren who enjoy toys.

    Anne from Otago, NZ.

    Dec 15

  • Just wanted say how awesome Mighty Ape and all your crew are. I always receive excellent customer service, the huge range of products and super fast shipping. Thank you so much! Second year I've done all my Christmas shopping with Mighty Ape :)

    Natalia from Auckland, NZ.

    Nov 15

  • Would definitely use this company again. Easy to purchase, arrived very quickly, quality product. A++ from me, thanks Mighty Ape.

    Megan from Christchurch, NZ.

    Nov 15

  • Terrific service as usual from Mighty Ape. I was kept informed every step of the way. Recommend them. A great team and a pleasure to deal with!

    Daphne from Auckland, NZ.

    Nov 15

  • Very impressed with the customer service, very quick and helpful. Thanks.

    Poonam from Wellington, NZ.

    Nov 15

  • Mighty Ape is by far the best online ordering service I have ever used, and possibly in the world! Since joining up a few years ago, I have had nothing but great experiences ordering from them, browsing the website, and even corresponding with their staff! Their service is amazing, they really care about their customers, and the staff are friendly and helpful. I love shopping from Mighty Ape, and I recommend them to all my friends :)

    Cam from Hokitika, New Zealand.

    Nov 15

  • Thank you once again, Mighty Ape has great service. Top quality products and best delivery in New Zealand hands down.

    Bev from Gisborne, NZ.

    Nov 15

  • This was my first time buying through Mighty Ape and I couldn't be happier. Had no sooner ordered and the product was at my door, fantastic service.

    Ruth from Napier, NZ.

    Nov 15

  • Very efficient service. Would not hesitate to use Mighty Ape again.

    Gayle from Mangawhai, NZ.

    Nov 15

  • Fantastic service and speedy delivery. I ordered a game on the Friday, it arrived by 9am on the Saturday. Exemplary service, by far the easiest purchase I've ever made online. Definitely coming back.

    Hailee from Christchurch, NZ.

    Nov 15

  • Absolutely better than no other, the customer service, the price, the delivery speed and what you guys genuinely stand for - you guys are just straight up amazing. Best company I've ever had the pleasure dealing with. You have gained a loyal customer in the space of two different purchases. 10/10 Can't fault you.

    Callum from Christchurch, NZ.

    Nov 15

  • Mighty Ape offer nothing but excellent service. The team is really friendly and shipping is super fast, with items packed securely each time. I have never been disappointed with Mighty Ape.

    Shona from Wanganui, NZ.

    Nov 15

  • Great price, super fast delivery. Terrific service, great follow-up from Mighty Ape, quick response on all accounts.

    Curtis from Taupo, NZ.

    Nov 15

  • I just wanted to thank you for my most recent order and pass on some positive feedback! I am very impressed, I placed the order early yesterday afternoon and it was delivered to me this morning. The DVD and books are excellent and I am very grateful for the super-quick packing and postage. And also, kudos for the recyclable packaging! I love it. Thank you for offering such a great selection at a very good price and with excellent delivery times. :)

    Sandi from Whanganui, NZ.

    Nov 15

  • Thank you for your great service and very prompt delivery.

    Kay from Napier, NZ.

    Nov 15

  • Awesome delivery. Always get products on time as promised. Would highly recommend.

    Charlie from Te Puke, NZ.

    Nov 15

  • Just wanted to say how pleased I was with the service from Mighty Ape. I ordered a gift to be delivered, and although there was a slight hitch in the delivery, it was sorted very quickly and with hardly any delay... Your staff were very helpful and I have now found a fantastic way to get gifts to my NZ family without all the fuss of posting from the UK! Thank you.

    Debra from United Kingdom.

    Oct 15

  • I have ordered from Mighty Ape on two occasions so far and the speed and quality of service would be hard to beat! Order is acknowledged minutes after it is placed and is on the doorstep the following day. I won't be shopping anywhere else if I can find it at Mighty Ape.

    Barbara from Hamilton, NZ.

    Oct 15

  • I find Mighty Ape awesome. Quick, easy, loads of choice - can't fault it. Just wanted to say thanks ☺

    Jason from Hastings, NZ.

    Oct 15

  • Greetings from the Far North. Just wanted to say how great the service has been on my recent two orders. Not only has the pricing been well worth while taking advantage of, but ordered one day and received the next, and that is after approximately 300kms and on rural delivery as well. Also the freight charges are more than reasonable. Thanks monkeys and will see you again for sure.

    Chris from Northland, New Zealand.

    Oct 15

  • Just WOW! Being a long time customer I've always been happy with your delivery times and products. This time I ordered a larger board game and opted for the Same-Day service. To be honest, I'm not sure I believed it was possible to get a large, heavy box to Christchurch in roughly six hours... but that's exactly what happened! Keep up the awesome work guys!

    Simon from Christchurch, NZ.

    Oct 15

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