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This text traces the emergence and development of work psychology and organizational behaviour from the early 20th century to the present day. It is not, however, a "history of ideas". Its focus is upon the relations between knowledge, power and practice. The author argues that self-conscious awareness and analysis of these relations and their effects have been significantly lacking in work psychology and organizational behaviour. The key developments in the field are fully documented, but the author's primary interest is to demonstrate how these can and should be understood. She shows how - from scientific management and industrial psychology to the human relations movement to organizational culture, leadership and human resource management - each new development can be seen to reflect the search for solutions to particular management problems within particular social, political and economic contexts. At the same time she charts the impact of these new manifestations for work and organizational psychology upon the emergence of new management tools, techniques, work practices and ways in which the employee is defined, regulated and produced.
Wendy Hollway is Emeritus Professor in Psychology at the Open University. She is a social and qualitative psychologist with a particular interest in psychoanalytic epistemology and its application to empirical research methodology. With Tony Jefferson, she co-authored Doing Qualitative Research Differently: Free Association, Narrative and the Interview Method, which explored the implications of positin a defended subject for interview research (2nd edition, 2013). In subsequent research, she has developed psychoanalytically informed methods in an empirical project on identity changes involved in becoming mothers, using principles of psychoanalytic (infant) observation in parallel with the Free Association Narrative Interview method. Her recent and current writing documents the implications of British post-Kleinian psychoanalysis for data generation, data analysis, writing and research ethics, based on longitudinal data from interviews, reflective fieldnotes, observation notes and observation seminars with 20 "becoming mothers" in Tower Hamlets. She is a co-founder of the British Psychosocial Studies Network and the European Psycho-societal Research Group. In 2011, she was a visiting Fellow at the Oslo Centre for Advanced Study, in a program entitled "Personal Development and Socio-cultural Change," directed by Profs Harriet Bjerrum Nielsen and Hanne Haavind, from which collaborations continue.