What the Customer Wants You to Know

How Everybody Needs to Think Differently About Sales

By:

Ram Charan

Format:

Paperback / softback

Show Hide Adult Content

$42.00

Available from supplier

Usually ships in 2-3 weeks

0 in Trolley

Price Match

Wrap this item as a gift ($5.90) - add a free gift card on the next page

Free Delivery with Primate

Join Now

Free 14 day free trial, cancel anytime.

Buy Now, Pay Later with:

Afterpay is available on orders $100 to $2000 Learn more

6 weekly interest-free payments of $7.00 with Laybuy Learn more

Availability

Delivering to:

Estimated arrival:

Around 3-13 June using International Courier

Description

According to business guru Ram Charan, the process of selling is broken. Demand for competitive pricing is ever on the increase, and customers want more than great products at great prices; they want you to know how their business works, so that you can make it work better. It is time for companies to re-think their selling processes, and that's where Charan's concept of Value Creation Selling fits in. It is a new approach that while radical is nonetheless practical and produces stronger customer relationships and long term rewards. VCS will enable you to:Gain a deeper knowledge of your customer's businessUse this knowledge to improve your customer's marginsShow how your product and expertise is a winning combination Someday, every company will listen more closely to the customer. . .

Author Biography:

Prof. Ram Charan has authored and co-authored more than 30 books that have sold over 4 million copies in more than a dozen languages. He was among Business Week's top ten resources for in-house executive development programs. Four of his books were Wall Street Journal bestsellers, including Execution, which figured more than 150 weeks on the New York Times bestseller list.

Release date NZ

September 3rd, 2009

Author

Ram Charan

Audience

Professional & Vocational

Pages

192

Dimensions

129x198x15

ISBN-13

9780141036878

Product ID

3203746

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here