I cant wait for this title to come out. I've been beta testing it for about a year, and I can tell you its by far the best MMO out there. Incredible graphics even when compared to a single player game, addictive and easy gameplay, superlative character customisation, the game gives you the chance to develop your completely own and unique style of play.
You're not restricted to one job / class, you can go anywhere, the live events are the best anywhere, the story is outlined by the Wachowskis and then written by Paul Chadwick, a no stranger to the Matrix universe. This is truly a masterpiece of a game, a genre defining revolution.