Stefani Daniels is the Managing Partner of Phoenix Medical Management a national consulting firm exclusively devoted to solutions for hospital case management programs. She is a former hospital administrator and has held faculty appointments in Columbia University, University of Pennsylvania and Nova Southeastern University’s School of Business and Entrepreneurship in Ft. Lauderdale, Florida. She serves on the editorial board of Lippincott’s Case Management journal, authored several articles on case management, makes frequent appearances as a guest speaker at regional and national meetings, and has been providing case management consulting and education programs to clients across the country since 1994. Marianne Ramey is a Partner in the Pompano Beach office of the consulting firm of Phoenix Medical Management, Inc. Marianne is an expert in hospital case management operations utilizing the PHOENIX philosophy and frequently serves as the interim leader during transition projects. As a former management consultant with Johnson & Johnson and as the operations partner at Phoenix, Marianne has engineered the design, execution, and hospital-wide preparations for case management programs in hospitals across the country. Marianne is currently Supervisor, Quality Clinical Resource Management, Westchester Medical Center, Valhalla, NY.