Excerpt from The Impact of Knowledge and Technology Complexity on Decision Making Software Develpment: May, 1993 What is the effect of decision making or knowledge complexity on managing software development? To what extent does this type of complexity determine how managers approach the development of a new information system? What are the implications for management when high levels of knowledge complexity are combined with high levels of complexity in the computer technology of a new system? Can these two forms of complexity be measured systematically across different systems? Consider the experience of a large insurance company that began building an expert systems for underwriting life insurance applications in This was a firm in which the centralized data processing department had traditionally designed, staffed, and managed the development of all large-scale strategic software applications. Development of the underwriting expert system, however, prompted an important departure from this conventional practice. In this case, business executives actively participated in setting the focus and planning the higher level design of the system. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.