This is an invaluable guide to making the most of helping relationships. It concentrates on the practicalities and explores how to structure the help practitioners give to young people. Including case studies, reflective exercises, and dialogue examples that illustrate the model and use of skills, chapters cover: the context for youth support services and what ‘professional helping’ and youth support roles involve the practical development of the helping skills and strategies required by a practitioner concepts from various counselling models that have particular relevance for helping young people and discussing ‘hard to reach’ young people the stages of Egan’s skilled helper model in some depth, applying it particularly to youth support work. Describing an accessible ‘how-to’ approach to engaging with young people, this book will be essential reading to all those working in information, advice, guidance and youth support settings, whether giving first-in-line or intensive support to young people.