Table of Contents
Part 1: SUPPLY CHAIN MANAGEMENT: AN OVERVIEW. 1. Introduction to Supply Chain Management. Part 2: PURCHASING ISSUES IN SUPPLY CHAINMANAGEMENT. 2. Purchasing Management. 3. Creating and Managing Supplier Relationships. 4. Strategic Sourcing for Successful Supply Chain Management. Case Studies. Part 3: OPERATIONS ISSUES IN SUPPLY CHAINMANAGEMENT. 5. Demand Forecasting and Collaborative Planning, Forecasting, andReplenishment. 6. Aggregate Planning and Inventory Management. 7. Enterprise Resource Planning Systems. 8. Process Management: Just-In-Time and Total Quality Management. Case Studies. Part 4: DISTRIBUTION ISSUES IN SUPPLY CHAINMANAGEMENT. 9. Domestic and International Transportation. 10. Customer Relationship Management. 11. Facility Location Decisions. 12. Service Response Logistics. Case Studies. Part 5: SUSTAINING COMPETITIVE ADVANTAGE. 13. Supply Chain Process Integration. 14. Performance Measurement Along the Supply Chain. 15. Looking to the Future of Supply Chain Management. Case Studies.
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