'This is an excellent resource for those interested in studying organizations in both formal and informal contexts' - Choice
Taking readers through the practical history of ethnography from its anthropological origins through to its use in a ever-widening variety of organizational, academic and business contexts, this book covers the whole research project process, starting with research design, and dealing with such practical issues as gaining access, note-taking, project management, analysing one's data and negotiating an exit strategy. It is highly practical and incorporates a range of case studies, illustrating organisational ethnography at work.
This book is an invaluable resource for anyone wanting to plan and conduct their own ethnographic, observational or participant observational research in an organizational context, whatever their level of experience and regardless of whether they are studying a business organization or other types of organization such as schools and hospitals.
Daniel Neyland was a senior research fellow of the Said Business School, University of Oxford until October 2008 and has recently joined the Faculty at the University of Lancaster. His research incorporates issues of privacy, surveillance, trust, identity, governance and accountability. Alongside CCTV, he has researched airports, recycling, traffic management and the introduction of new technologies to universities. His latest research deals with the global movement of things through unevenly distributed accountability relationships. He is an experienced ethnographer who has contributed to research methods teaching at the business school. He completed his PhD (1997-2000) at CRICT, Brunel University. He studied for his first degree at Trinity Hall, Cambridge (1993-1996).