This book is intended for those who are familiar with web technologies such as JavaScript. We start from the computing fundamentals to understand how ServiceNow is architected, working from the ground up to really leverage the full capabilities of the platform.

Author Biography

Martin Wood has spent the last few years spreading the word about ServiceNow. His first exposure to the platform was as one of its first customers in the UK in 2008, when he built a custom ITSM application. He enjoyed the experience so much that he joined the company. Now, he works with a variety of clients, ranging from blue-chip enterprises to SMEs, helping them utilize the power of ServiceNow. Martin is passionate about helping people make an informed choice and enjoys speaking at ServiceNow user conferences. He lives in the beautiful Berkshire countryside with his wife, Sarah. They both love exploring the world and enjoying good food and great wine!