John Neugebauer is a Visiting Fellow at Bristol Business School, University of the West of England. He has held managerial appointments in the UK National Health Service, and senior HR management roles with Lloyds Bank International, and Lloyds Bank. He has lectured at undergraduate and post graduate levels with The University of Bath, University of Bristol, Open University (in the UK and Europe), and the University of the West of England. He has been an external examiner for Bristol Dental School, and the University of Plymouth. John has worked as a consultant to small and large organisations, both in his own capacity and as part of Knowledge Exchange activities with higher education institutions. His first degree was from the University of Lancaster, and post graduate education and Ph D from the University of Bristol. He is a qualified coach and Fellow of the Chartered Institute of Personnel and Development. Jane Evans-Brain is a human resource business partner in a large national organisation, and has over twenty eight years HR experience in recruitment, learning in the work place, talent development, training, employment law, assessment centres, and change management. Jane also has experience of external consulting.