A lively and useful guide, Listen Up explains: -- The four types of listeners -- People, Action, Content, and Time-Oriented -- including a diagnostic quiz-- How men and women listen differently, and how to bridge the gap -- and the special listening styles of kids, teens, and the elderly-- Why people tune out and how to hold their attention-- How changing your listening style can improve relationships and increase productivityFilled with anecdotes, tips, and surprising research findings, Listen Up helps readers communicate better in every situation.