Mo Shapiro, partner of INFORM T&C is a Master Practitioner in NLP and Coaching. She has an outstanding record as a communications and presentation skills coach & trainer and an international public speaker. Mo contributes regularly to all broadcast media, has authored Successful Interviewing and Neuro-linguistic Programming and co-authored Tackling Tough Interview Questions. Alison Straw is an independent Consultant and Executive Coach. Her career has been devoted to helping individuals, groups and organisations develop. She is passionate about engaging and inspiring people and has worked with many senior executives supporting them in developing themselves, their careers and their organisations. She has co-authored Tackling Tough Interview Questions and Networking.