Improving Through Benchmarking

Name: Improving Through Benchmarking
SKU: 3092304
Price: 94.00 NZD
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Paperback / softback

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Description

This user-friendly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.

Author Biography:

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

Release date NZ

July 23rd, 1999

Author

Audiences

General (US: Trade)
Professional & Vocational

Pages

120

Dimensions

179x261x30

ISBN-13

9780787950842

Product ID

3092304

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