Dell Housewright was raised on Air Force Bases in different parts of the world. After High School he volunteered for the Marine Corps and served in Vietnam. Using his GI Bill, he was able to return to school and received his degree in Human Resource Management from Pepperdine University in Malibu in 1976. He has since worked in management, sales, and training positions for Shell Oil Company, Xerox Corporation and Roadway Express. Since 1989, Dell has worked with employee benefits as an insurance agent. His experience as a salesman, benefits enroller, account executive and case manager led him to write this book.