Keith Alexander is Professor of Facilities Management and Director of the Centre for Facilities Management at the University of Salford, Greater Manchester, UK. Jan Brochner is Professor of Organisation of Construction, specialising in Facilities Management, at Chalmers University of Technology in Goteborg, Sweden Brian Atkin is Programme Director for the Swedish national construction R&D programme, Competitive Building, and a Director of Atkin Research & Development Limited, a specialist consultancy. Tore I Haugeb is Professor of Architectural Management at the Norwegian University of Science and Technology, NTNU.