Whether you are a newly promoted manager, a seasoned business owner or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. THE ESSENTIAL HR HANDBOOK is a quick-reference guide that sheds light on the issues that keep managers up at night. It is filled with information, tools, tips, checklists and road maps to guide managers and HR professionals through the maze of people and legal issues, from recruiting and retaining the best employees to terminating poor performers. With this book, you'll learn how to effectively and efficiently: * Individually manage each employee, starting on his or her first day. * Manage a multi-generational workforce. * Appraise job performance. * Coach and counsel. * Provide equitable pay, benefits, and total rewards strategies. * Identify legal pitfalls and stay out of court.

Author Biography

Sharon Armstrong began her career in Human Resources in 1985 as a Recruiter/Trainer in a large Manhattan law firm. Since launching her own consulting business, Human Resources 911, in 1998, Armstrong has provided training and completed HR projects dealing with performance management design and implementation for a wide variety of clients. Barbara Mitchell is an author, speaker, and human resources consultant. She is the coauthor of The Big Book of HR, The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, and The Essential HR Handbook. Most of her HR career was spent with Marriott International. Barbara is managing partner of The Mitchell Group and an innovative career transition coach.