This two-volume package contains complete instructions for conducting a professional employee survey, as well as 700 questionnaire items to choose from. Based on the authors' 20+ years of experience in workplace assessment; the items have all been used in organisational settings. They are presented in 18 dimensions and 82 sub-dimensions or themes. This is the second edition, updated with additional questionnaire items, new case studies and anecdotes, additional keys for identifying the correct survey for your situation.