Embracing Your Accessibility

By:

Josee G.M.L. Berg

Format:

Paperback / softback

Show Hide Adult Content

$63.00

Available from supplier

Usually ships in 3-4 weeks

0 in Trolley

Price Match

Wrap this item as a gift ($5.90) - add a free gift card on the next page

Free Delivery with Primate

Join Now

Free 14 day free trial, cancel anytime.

Buy Now, Pay Later with:

Afterpay is available on orders $100 to $2000 Learn more

6 weekly interest-free payments of $10.50 with Laybuy Learn more

Availability

Delivering to:

Estimated arrival:

Around 24 Jun - 4 Jul using International Courier

Description

This book starts with information on Hosted Telecom/Call Center Services, because this is a relatively unknown discipline, which may provide time and money saving options in a call center environment. Supervisors and managers may address more urgent matters, matters which should be their core business: customer friendliness, optimizing agents' skills. The book further deals with communicative AND commercial skills, telesales, the sales process, call center operations, mystery calls, and enhancement of the self-image which makes for better performances.

Release date NZ

February 7th, 2007

Author

Josee G.M.L. Berg

Audience

General (US: Trade)

Illustrations

black & white illustrations

Pages

120

Dimensions

152x229x7

ISBN-13

9781847286970

Product ID

2463081

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here