Business & Economics Books:

Effective Call Center Training

Soft Skills



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Effective Call Center Training
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This is a lucid book on the ins and outs of the much-in-vogue call centres, it caters to the need of a global audience with panache. The focus is on honing personal relation skills and educating the reader on what it takes ti thrive in the highly competitive, vibrant and evolving world of call centres.
Release date NZ
August 1st, 2002
Country of Publication
Excel Books
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