Anna A. Amirkhanyan is Associate Professor of Public Administration and Policy at American University. Her research and teaching focus on public and nonprofit management, privatization, performance, citizen engagement, and social policy. She is the author of many peer-reviewed research articles and book chapters, including publications in the Journal of Public Administration Research and Theory, Public Administration Review, Nonprofit and Voluntary Sector Quarterly, and the Journal of Policy Analysis and Management. She served on the Board of Directors for the Public Management Research Association and is on the Journal of Public Administration Research and Theory’s editorial board. Kristina T. Lambright is Associate Professor of Public Administration at Binghamton University. Her research interests include cross-organizational service delivery structures, contracting, organizational performance, and campus-based civic engagement. She has published several articles in a cross-section of prominent public administration and nonprofit management journals and serves on the editorial boards of Public Administration Review, the Journal of Public Administration Research and Theory, The American Review of Public Administration, and the Journal of Public Affairs Education.