Designed for leaders, managers and supervisors, in any setting, the FIVE-MINUTE Coach is a groundbreaking approach to coaching on the job. It creates significant performance improvements, whilst improving job satisfaction for manager and team member alike. This approach to coaching has been developed by the authors and used in organisations across the board large and small, private and public, with adults and teens, and across a variety of voluntary and community groups. Professional coaches have also adopted the FIVE-MINUTE Coach in their work. The book leads the reader through this deceptively simple process which changes thinking about how to work with others. Leaders no longer need to have all the answers. They benefit from true delegation. They uncover the talent and resources of others. They free up time for themselves time to think strategically and to be more proactive, creative and innovative. With its focus on outcomethinking, effective action planning and motivating people to take action, the book offers clear steps, practical examples and tips. It all adds up to a very practical way to improve performance. Quite simply the best coaching book I've ever read. I find myself using the ideas set out in this book, not only with the people in my team, but also with colleagues across the company (and with my kids at home, too). I will be recommending this book to both friends and colleagues. Clive Bach, Assistant Vice President,Midrange manager for Apps dev and test, Bank of America Merrill Lynch Although coaching is not an approach I currently use, reading The Five-Minute Coach demonstrates clearly how this style of supporting and developing people results in positive change. Lynne and Mariette's writing quickly establishes the use of Clean Language and clear structures in an easy to follow style. A refreshing and empowering read, I hope to find someone who would coach me using The Five-Minute Coach. Zoe Humm, Deputy Head, Curlew Class Teacher, Dulwich College Kindergarten & Infants School