The book I ordered has just arrived and I would like to thank you for your excellent service. The thing that particularly impresses me is the fact that you keep your customer informed about the progress of an order. I knew this book was going to take a number of weeks to arrive, but you notified me of an amended delivery date and then another email when it had been sent. As I said it arrived today which is about two weeks earlier than I originally expected it. So great service.

Doreen from Rotorua, NZ

August 2010