Miscommunication, Employee conflict, Work ethic debates, Loyalty issues, Varying wants and needs - if you are a manager, human resources professional or business owner, you are faced with these types of issues every day. But why? Because currently, there are five generations in the workplace: Radio Babies (born during 1930-1945); Baby Boomers (1946-1964); Generation X (1965-1976); Generation Y (1977-1991); even some Millennials (1991 and later). Each of them has a different perspective, based on their upbringing and daily lives. The key to making encounters between the generations successful is learning to understand the point of view of each generation and respect their differences. The individuals and organisations that do this will be the ones to succeed. This book will show you how. Authors, Gravett and Throckmorton, take a dynamic approach to the situation by writing in two distinct voices - as a Baby Boomer and a Gen-Xer - using a "point-counterpoint" approach to identify differences and similarities across generations. They share hands-on experiences, real-life cases, recommended solutions and ground-breaking research on how members of any generation can better relate to minimise conflict, miscommunication and wasted energy. You will learn what each generation thinks of the others and how each wishes the others viewed it.