Fan Mail from our customers
If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial :D
-
WOW! Just ordered 2x items from your site and, though I knew ordering them yesterday before whatever time (think it's bout 4pm) would mean getting it today, I was absolutely astonished when I opened my email inbox (after having just been outside this morning and checked my letterbox/front doorstep twice and found nothing there) and saw an email saying, "Your Mighty Ape order has arrived" and I thought, 'What the heck are you on about you crazy monkey?', so I went back out to the front door and, BAM!, there it was sitting at the doorstep. Obviously your couriers let you know when a delivery has actually arrived, but I think this service is quite outstanding and I wish everywhere else did the same thing.
May 13
-
This service is fantastic, thanks guys you're awesome! I ordered something mid day yesterday and it's arrived this morning. I will definitely be using this website again :)
May 13
-
Again very happy with the efficient, friendly and excellent service I have received from Mighty Ape.
May 13
-
Wow, I love Mighty Ape :) You guys really are the best :) I will always do business with your company as you are the easiest company to deal with and best company out :) Thank you :)
May 13
-
Awesome service and prompt delivery of our order. Takes the stress out of ordering things online and waiting for it to be delivered.
May 13
-
A huge thank you Mighty Ape. Wonderful Customer Services and fantastic communications. I am a first time user and was so impressed I will certainly be placing orders in the future.
May 13
-
Yes, my order arrived this morning - exactly what I wanted. This is the first time I have dealt with Mighty Ape and I must say the service you provide is really excellent - very quick and efficient and "chatty", friendly communications. I don't buy a lot of things on-line but will certainly look to your company first the next time I do.
May 13
-
I would just like to say thank you. I enjoy shopping with you - your customer service is excellent and you make changing an order very easy and stress free; prompt and efficient. This kind of customer service is quite rare these days. I will continue to do my shopping with you in the future.
May 13
-
Fantastic service as always, certainly going to make my birthday that much more special! Thanks heaps for your excellent and prompt delivery :)
May 13
-
I just have to say I'm always so impressed with how genuine and understanding the staff at Mighty Ape are! You can buy with confidence knowing that your item will be out the door as soon as possible and will be exactly you wanted. Thanks very much. Always a returning customer ;) Thanks a bunch!
May 13
-
Yet again another perfect order and delivery. Same day delivery is awesome and the courier was friendly and prompt just like the notification emails. For every purchase I am becoming more impressed and thoroughly pleased to shop online with Mighty Ape.
May 13
-
Just wanted to send you guys a warm fuzzy - ordered last night and order was delivered today! Don't think I've ever had service that quickly. Very impressed and will be ordering again very soon.
Apr 13
-
Hi, I just wanted to say that I am extremely happy with the customer service you guys presented and that my item arrived SO MUCH quicker than I thought! Will definitely be buying more stuff off this site and will recommend this to my mates! Cheers guys!!!
Apr 13
-
Great stuff guys.... appreciate the fast service and updates. Goods arrived and bang on.
Apr 13
-
I have been buying stuff from you guys for a few years now and you still surprise me with your excellent service! I love buying off you guys. From general enquiries to your fast service you guys are honestly amazing and I always get my deliveries the following day. Keep up the good work! 10/10
Apr 13
-
I just wanted to say thank you once again for the excellent service you provide. Amazon used to be my go to site for all things that you sell, I think I have now been converted, keep up the damn fine work!!!!
Apr 13
-
Just wanted to say how impressed I am with your quick service! I will definitely tell my friends!
Apr 13
-
Have bought many times from Mighty Ape, always had amazing service and delivery!! Can't wait for my next purchase.
Apr 13
-
Thanks a lot for speedy response and delivery as well as courtesy and good service informing me, checking up on pre-delivery and post delivery - very accountable of you apes! That's what I call good sales service which is very re-assuring so I can rest knowing my order is safe and on the way. I will surely spread the word around and you may use this feedback on your site as I do not know where to post this.
Apr 13
-
Outstanding service, well priced DVDs & very prompt delivery! Everything was perfect!!!
Apr 13
-
First time user of mighty ape for a book published in 1985 to take soon to OZ for a gift. Can't believe how good your service is. Site easy to navigate, minimum bureaucracy to order and OMG the book arrived three days later!!!! Have used other sites but often SOOOO slow. Will use your first from now on and sure spread the word.
Apr 13
-
Always love buying from you guys, hassle free, love it and thank you many times over..
Apr 13
-
Thanks for the prompt service The Grandchildren love Little Red Tractor Will be buying more from you
Apr 13
-
This is great service, thanks heaps! I will definitely continue to use the wonderful monkeys at Mighty Ape, and tell all my friends. Thanks!!!!
Apr 13
-
What a great service, DVD ordered online Good Friday 29/4, arrived Mosgiel Wed 3/4. Will certainly be using you in the future. Keep up the excellent communication and delivery.
Apr 13
-
I just wanted to say how impressed I am with the service you guys provide. I bought 2 PC games yesterday and I have just received them....in Dunedin! This is amazing. Keep up the great work guys.
Apr 13
-
Excellent service, great prices easily the best gaming store in the country.
Apr 13
-
Just wanted to say a big THANK YOU to the wonderful team at Mighty ape. I've just discovered you after a friend told me about the excellent service he had received when trying to order an anniversary gift for his wife for the next day. He praised the team for taking extra care to make sure it was delivered the next day. I experienced the same speedy delivery and super quick response with no hassle when I wanted to exchange sizes. I'm a little addicted to your site now! And will be spreading the word. Fantastic service guys, keep up the great work!
Mar 13
-
I cannot praise Mighty Ape enough. They ship things incredibly quickly, they have the lowest prices and things are constantly on special. The one time something went wrong they solved the problem immediately with courtesy and kindness. New Zealand's best shopping site.
Mar 13
-
In a world where good, honest customer service seems to have disappeared, I would like you to know that your Company has just restored my faith with exceptional service & outstanding communication! From the moment I placed my order to the moment it arrived your contact has been faultless, our DVD arrived within 1 working day which I find simply incredible. This is not the first time I have ordered a product from you & it won't be the last - you have a customer for life & again, I thank you for a service to your customers that has proved second to none, congratulations.
Mar 13
-
I would like to thank all the little apes for their help and assistance when you purchase something from your site. It is good to know that you will receive a response within a short timeframe when you send an email with a query and the response is positive and helpful so there is not constant toing and froing to get the answer you require. This is probably because it is a NZ site. Once again thanks for all your hard work to keep the customer happy.
Mar 13
-
Thanks very much for your great service. It's quick and friendly and I would recommend your site to my friends.
Mar 13
-
Mighty ape is just awesome ,great service, extra speedy delivery and you find heaps of different gifts that you can't find in store or on other web sites. WELL DONE
Mar 13
-
Just wanted to say a huge thank you for the best customer service I've ever had anywhere. It's one of the reasons I do most of my shopping at Mighty Ape.
Mar 13
-
Just wanted to let you know that I find Mighty Ape to be extremely easy to deal with, professional and even when I have had an issue with a product the service I received has been second to none, emails were promptly responded to on your end and my product was replaced with minimal effort from myself. Your delivery service is very fast and I would thoroughly recommend this site to any of my friends. Thank you for all your hard work, I appreciate everything you have done.
Mar 13
-
I think you have a great company so keep up the good work all you little monkeys.
Mar 13
-
I've been shopping with you for about 6 months, 31 orders for DVDs & books, approaching $4000 spent. I thought it was about time I thanked you for your excellent service, always very efficient and also friendly when I need to speak to a real person. Congratulations on running a first-class NZ business. I hope this can be read by somebody 'important'.
Mar 13
-
Absolutely awesome service. Ordered Mad Catz S.T.R.I.K.E. 7 Gaming Keyboard online Thursday night, made payment Friday, item arrived Saturday. I am a first time customer and have to say my shopping experience was nothing but a pleasure. The staff are extremely helpful and prepared to go that extra mile. I will be recommending Mighty Ape to all my friends AAAA++++ shopping. Keep up the good work your a winner in my book :-)
Feb 13
-
These monkeys are the best. I ordered 2 Blu-rays at lunchtime. By 4pm the same day they were in my mailbox!
Feb 13
-
Just want to say thanks to your company, we have been buying from you for just on a year, and we have had excellent service, goods are good quality, delivered promptly and we are very happy customers. Thanks to you all at Mighty Ape.
Feb 13
-
I just wanted to tell you how much I love your site and how amazing you are. I am a HUGE Doctor Who fan, and I was finding it difficult to source quality fan memorabilia. UNTIL TODAY. YOU ARE AMAZING I LOVE YOU. That is all.
Feb 13
-
Thanks, I received this order a few weeks ago. I've bought so many gifts from Mighty Ape, it's been fantastic not to go out shopping with my 1 & 3yr old. Being able to order online and receive them so quickly has been awesome! Your website is so well laid out and with fantastic deals it's hard not to buy things from you! I'll definitely write a review on some of the products when I get a spare minute.
Feb 13
-
Just wanted to thank you guys for the Xbox 360 carry case I ordered at 10pm last night that was waiting for me when I got home from work today. That is some fast service and I am so impressed with the product and the service you guys have provided I will definitely be telling everyone with an ear about it. Look forward to purchasing from you guys again soon. ;)
Feb 13
-
Great service. Ordered a turtle beach headset and received it the following day. Quick delivery and easy communication. Thanks!! Highly recommended!
Feb 13
-
I would just like to thank you for my entire purchase experience. The online purchasing was easily done (easy to navigate site, and easy to fill in checkout details) and didn't require HAVING to make an account in order to purchase(I hate having to do that if I don't want). You also said it would it would get to me on Friday, and it did :) All in all a pleasant, pain free, and reliable experience. I wouldn't hesitate to recommend you guys to friends, family, or even random strangers.
Feb 13
-
Thank you so much for your quick delivery, I can hardly believe my order arrived so quickly. Ordered late yesterday afternoon and on my doorstep in Christchurch this morning.
Feb 13
-
I would like to thank you all at Mighty Ape, for the wonderful service that I have received, not only with the number of items that one can purchase but also the speed and the help that is provided by you all. I am totally enjoying knowing that if I order anything from your site, that I will definitely receive it when you say I will. Once again thank you from both my son and I.
Feb 13
-
I was really delighted with your excellent customer service and prompt delivery. Thank you very much. Highly recommended.
Jan 13
-
I've never used Mighty Ape before and I'm so glad I did. The DVD was delivered exactly when they said they would and for a great price too. It was great to keep track of the package to. I am definitely going to be using this service again!! Thanks so much.
Jan 13
-
You guys are absolutely awesome! I couldn't believe it when my order turned up the next day, and it was a Saturday by the way. I was utterly impressed and I have never had better. Keep up the great work :)
Jan 13
