Re-Define Shield Heavy Duty Armor Case For Samsung Galaxy S24 Ultra - Black
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Sold and delivered by SOAR ON WINGS PTY LTD (ABN 57 649 188 330)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Proudly a 100% Family Owned & Operated Australian Business, Based In QLD & Est. In 2017. Your Tech Crew provides our customers with the highest quality Consumer Electronics Products, Mobile Phone/Tablet Accessories & PC Parts & Accessories. All our products are sourced from Local Suppliers & Distributors and are 100% Genuine & Authentic, as well as being backed by Manufacturers Warranty, which makes it easier for you to buy from us with confidence. We pride ourselves on giving our customers the best buying experience possible and welcome all feedback.
As an online seller based in Australia, we are committed to providing our customers with quality products and services. We comply with the Australian Consumer Law (ACL) which provides certain rights and remedies to customers in the event of faulty or defective products or services. This policy outlines our policy on returns and refunds to comply with the ACCC law.
You may return most new, unopened items within 30 days of delivery for a full refund (Return Postage at Buyers Expense). We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We do not usually give refunds if you simply change your mind, however, customer satisfaction is very important to us, so please Contact Us if you have any questions or concerns about a product you have ordered.
If you need to return an item, please contact us for a Return Authorisation Request. We will respond quickly with instructions on how to return items from your order.
We can ship to virtually any adress Australia Wide. Please note that there are some restrictions on some products, and some products cannot be shipped to a limited number of areas.
When you place an order, please allow 1-2 business day for processing and handling of your order.
Aramex, Australia Post & StarTrack are our preferred Carriers, please allow 3 - 7 Business Days after dispatch for order delivery.
Our products come with a Manufacturers Warranty, Except Tempered Glass Screen Protectors (Unless otherwise listed). As per ACCC Policy & Australian Consumer Guarantees. The Minimum Warranty Period is 1 Year. For all Warranty Questions or Concerns please feel free to contact us. If you need to Return an Item Under Warranty, Please contact us for a Return Authorisation Request. We will resond quickly with instructions on how to return the item(s).
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law or New Zealand Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
