Unbelievable service!! Delivered within 5 hours of placing order!!!!
Jungle Express
Mighty Ape to your door - 7 days a week!
Why Choose Jungle Express?
Same Day Delivery
Order before cut-off for delivery on the same day
Weekend Delivery
We deliver 7 days a week, so you never need to wait
Never Miss a Courier
SMS notifications and real-time tracking
Excellent Value
Price start from $12.95 and just $7.00 for Primates
Award Winning Customer Service
Mighty Ape won the Excellence in Customer Service Delivery 2022 award
at the Westpac Auckland Business Awards for our Jungle Express entry.
The Fastest Way To Get Your Mighty Ape Order
We prioritise Jungle Express orders, and since we're not waiting on anyone else to pick them up they're on their way to you as quickly as possible.
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You're Our Top Priority
Jungle Express orders get priority picking and fulfillment. In other words, our warehouse monkeys rush to grab your items off the shelves first to make sure they are packed up and ready to be delivered ASAP each day.
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The Fast and the (Not) Furious
Jungle Express offers a same-day or overnight service, depending on when you place your order, 7 days a week. We've successfully delivered over 290,000 orders since late 2021.
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Fast. Reliable. Local.
Without unnecessary trips to courier depots and sorting facilities, we can provide fast, reliable delivery to local addresses and extend our award-winning customer service to every step of the Mighty Ape shopping experience.
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More Sustainable
We're using smart technology to optimise cargo space and calculate efficient routes which means fewer vehicle miles driven on the road, by smaller format vehicles. Pre-arrival notifications and arrival windows ensure fewer failed deliveries.
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Transparent and Traceable
Jungle Express uses AI and Machine Learning to provide accurate planned delivery times and live ETAs. No more wondering if you have time to pop out and run some errands - Jungle Express keeps you in the loop.
- 98.84% on-time delivery rate
- 4.9/5.0 average customer rating
Our Customers Love Jungle Express
Really impressed I made the order at lunch time and had it arrive before 6pm the same day. Now THAT'S service.
Bravo
Literally ordered this morning had it by 3pm on a Sunday other delivery companies should have a quick look and
sort there shit out.
Very friendly delivery driver and its nice being able to track my order live.
Friendly and very prompt. The System of getting notifications about the delivery updates is incredible. I will
buy again and highly recommend to everyone.
I haven't experienced a better delivery service in NZ. So quick I couldn't believe it.
Excellent service and a lovely, polite young driver. Perfect service with great communication every inch of
the way.
Smart Technology for Tracking
We know you are excited to receive your order, so we're using new software to let you know exactly where your driver and goods are in real-time.
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Customer Queuing
You'll receive a tracking link which opens to the live tracking screen and your delivery window.
When your delivery is assigned to a driver you can see what position in their queue of jobs your delivery is and get dynamic updates as jobs are completed.
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Live Tracking
Once your driver starts your delivery, the tracking link updates to give you your driver's live ETA.
You can watch your driver's moving location when they are on the way.
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Informed Customer Service
Our Customer Service team can see where all our vehicles are in real-time, making it quicker and easier to answer any queries related to the status of your delivery.
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Instant Feedback
Once your order has been delivered, you can instantly rate your delivery experience and give us feedback.
How Local is Local?
Mighty Ape is based in Auckland, with satellite distribution centres around New Zealand. We work with our freight partners to ensure we can offer our speedy Jungle Express service to major centres all across the country.
Check if your postcode is supported:
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Auckland
We're excited to announce that our service now covers most Auckland suburbs, ensuring fast and dependable deliveries throughout the city.
Order before 1:30pm for delivery today!
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Wellington
We've been up and running in Wellington since early 2023, bringing our speedy and reliable deliveries right to your doorstep in the Windy City.
Order before 11:30am for delivery today!
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Christchurch
In late 2022, we made our way into Christchurch. Keep an eye out for further service enhancements in the upcoming months. 👀
Order before 11:30am for delivery today!
Jungle Air
To make it clear whether your order is being dispatched from a local warehouse in your city, or one a bit further away, we've introduced Jungle Air. If you see the new Jungle Air logo you know your package is winging its way to you on a plane before one of our Jungle Express drivers delivers it to your door.
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Same Same, but Different
Jungle Air provides the same great service you expect from Jungle Express, and uses the exact same smart technology and SMS updates.
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Good Evening
Jungle Air is a same-day, evening delivery service. Find precise delivery estimates in the Availability section on the product page or during the checkout process.
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We'll Fly Your Favorites to You
We have distribution centres across the country, so if products in your order aren't in stock locally, we'll send them via Jungle Air from another city.
Getting Help
Trouble with your Jungle Express delivery? We have a great team dedicated to our Jungle Express customers.
Drop us an email at help@jungleexpress.co.nz so we can help you out.
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KaylaJungle Express Team Leader -
SiobhanJungle Express Team Leader 2IC -
TobyJungle Express Monkey -
LouisaHead of Logistics -
BenJungle XL Driver -
KevinJungle XL Driver -
CalebJungle XL Driver -
AibeeCustomer Service Monkey -
RyanCustomer Service Monkey -
SerenaCustomer Service Monkey -
IzzyCustomer Service Monkey -
CalebCustomer Service Monkey -
ChanelCustomer Service Monkey
Choosing Jungle Express
Wondering how you can use this cool new service?
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Good Things Come in All Packages
Jungle Express orders are delivered by a versatile fleet of vehicles, accommodating a wide range of product sizes.
We can also handle some Dangerous Goods (e.g. certain batteries), though aerosols and flammable liquids are excluded.
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Check the Product Page
You'll see a note on the product page of eligible items telling you just how fast you can get it delivered with Jungle Express.
Tip: Enter your delivery address in the website header or in the Availability section on the product page to get accurate delivery estimates.
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Upgrade to Jungle Express in the Checkout
Jungle Express is an optional delivery upgrade in the checkout. You will be presented this option if your order can be shipped in a smaller sized package and your delivery address is within the supported postcodes.
Jungle XL
Jungle Express also offers the delivery of large-format products through our Jungle XL service. While this service isn't same-day, we strive to deliver it to your doorstep as quickly as possible.
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Same Great Jungle Service
Jungle XL uses all the same smart technology as Jungle Express including SMS updates on when to expect your delivery and where you are in the queue.
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Larger Products Direct to You
Jungle XL deliveries are completed using vans and trucks - and because they take a little longer for our drivers to complete safely, Jungle XL isn't a same-day service (...yet).
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Big News for Christchurch
In late 2023, we kicked off the new Christchurch distribution center for Mighty Ape, and we're stoked to roll out our Jungle XL service in the garden city!
Put Yourself in the Driver's Seat
Interested in driving with us?
To drive for Jungle Express, you'll be asked to provide documentation demonstrating you and your vehicle meet minimum
requirements.
Not currently looking for drivers.
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Driver Requirements
- At least 18 years of age
- A valid, unrestricted drivers licence
- The right to work in New Zealand
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Vehicle Requirements
- Current Vehicle Registration certificate
- Current Warrant of Fitness
- Appropriately insured
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About the Role
- Lots of shifts available
- Contract role - drivers are not employees
For more information and to register your interest, apply now.