Sensitive Shampoo and Conditioner 250ml Set
Seller Don't Pay $74.76
Seller Don't Pay $74.76
Seller Don't Pay $33.98
Seller Don't Pay $45.31
Seller Don't Pay $54.37
Seller Don't Pay $111.01
Seller Don't Pay $55.51
Seller Don't Pay $55.51
Seller Don't Pay $115.54
Seller Don't Pay $55.51
Seller Don't Pay $11.90
Sold and delivered by HOLISTIC HAIR LIMITED (NZBN 9429041442203).
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
At Holistic Hair, we believe hair care should be both effective and ethical. Our journey began in 2006 with a mission to introduce natural, plant-based alternatives to mainstream hair care. Today, we combine the science of Trichology with the power of botanical ingredients to create solutions that support scalp health and enhance hair vitality.
Conscious care is at our core. We fund the collection of plastic waste through our partnership with CleanHub, use 100% recycled plastic (rPET) bottles, and prioritize low-impact, recyclable packaging. As a B Corp Certified company, we balance profit with purpose-ensuring every choice we make benefits people and the planet.
Founded by a Trichologist and led by experts in Trichology and Cosmetic Chemistry, our formulations are crafted with precision, using responsibly sourced, plant-based ingredients that deliver real results. Experience the Holistic Hair difference-where hair wellness meets conscious care.
We hope you will be totally satisfied with your purchase and our team take every effort to ensure that your order arrives on time and in perfect condition. Should you experience a problem with your purchase we will work quickly to resolve your issue. Please contact us within 30 days of your order date, we are unable to accept product returns after this time.
Returns and Exchanges
We will accept products for refund or exchange provided they are returned in their original packaging, are not over 50% used and have not been altered.
Shipping costs paid for the original order are non-refundable. We will ship exchanged products to you at no extra cost (within NZ) once we have received your returned items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You are responsible for shipping costs to return the products to us, we are not responsible for return packages that may be damaged or lost in transit. We recommend using a tracking service for return shipping.
If you wish to return your product for a refund or exchange please contact us within 30 days of purchase with your name, contact details, the product you wish to return, purchase date and your reason for return. We will then advise where to return the product and provide information regarding the exchange or refund.
We offer FREE SHIPPING within New Zealand on all orders over NZ $50.00. For orders under this amount, delivery is just $5.00.
Orders are dispatched quickly and you should expect to receive your goods within 3 working days. Please allow an additional 1 - 4 working days for rural delivery.
All orders are sent with courier tracking. We will send you a dispatch email with your tracking number at the time your order is sent.
We are unable to deliver to PO Box or parcel pod addresses.
Holistic Hair® accepts responsibility for parcels lost or damaged in transit that have been sent with courier tracking, please contact us within 7 days of your order in the unlikely event of an issue with delivery. We are unable to accept responsibility where parcels are sent without signature required.
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.