ECOTREK-80L Hiking & Camping Backpack Waterproof & Durable
Seller Don't Pay $49
Ships direct
Seller Don't Pay $49
Seller Don't Pay $5
Seller Don't Pay $89
Exclusive benefit with
Seller Don't Pay $128
Exclusive benefit with
Seller Don't Pay $498
Exclusive benefit with
Seller Don't Pay $239
Exclusive benefit with
Seller Don't Pay $79
Exclusive benefit with
Seller Don't Pay $469
Exclusive benefit with
Seller Don't Pay $138
Exclusive benefit with
Exclusive benefit with
Seller Don't Pay $328
Exclusive benefit with
Exclusive benefit with
Sold and delivered by ECOTREK NZ LIMITED (NZBN 9429051699413).
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
The story began in 2023, in Auckland, when our founder Noah set out to solve a problem many New Zealanders know all too well.
New Zealanders love the outdoors. Camping, road trips, beach weekends and nature escapes are part of our lifestyle. But Noah, an outdoor camping enthusiast himself, noticed something frustrating — outdoor camping gear in New Zealand was often expensive, limited in choice, and not always practical for real camping needs. Many people wanted to enjoy the outdoors comfortably, but the high cost made it hard to get properly equipped.
Surely, it didn’t have to be this way.
While researching and travelling, Noah discovered that international markets offered a far wider range of camping products at much better value, without compromising on quality. That sparked an idea: why not bring these practical, cost-effective outdoor products to New Zealand and make camping more accessible to everyone?
That idea became reality in 2023.
We set out to curate a collection of well-designed, functional, and affordable camping gear, carefully selected to suit real outdoor use in New Zealand conditions. From family camping to weekend getaways, our goal is simple — to help you enjoy the outdoors comfortably, without stretching your budget.
We believe great outdoor experiences shouldn’t be a luxury. By sourcing high-value products internationally and focusing on what campers actually need, we aim to fill the gap in the New Zealand market and offer a one-stop shop for reliable camping essentials.
Whether you’re new to camping or a seasoned outdoor lover, we’re here to help you get outside, explore more, and make the most of every adventure.
At ECOTREK, we are proud to offer nationwide shipping across New Zealand. We aim to deliver your order as efficiently and securely as possible. This policy outlines our shipping process, delivery timeframes, courier partners, and important conditions related to rural deliveries, damages, delays, and lost parcels.
Order Processing
Orders for in-stock items are usually processed within 1–2 working days, depending on order volume and cut-off times.
Once processed, your order will be handed over to our courier partners for delivery.
Delivery Timeframes
All orders are shipped via trusted third-party courier services and include Track & Trace.
Once your order is processed, courier collection may take up to 2 working days. Delivery timeframes begin once the courier has collected your parcel.
Typical delivery times are:
Delivery times may vary due to courier capacity, weather conditions, or peak periods.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Please note that ECOTREK does not control courier delivery schedules. For the most accurate updates, we recommend contacting the courier directly using your tracking information.
If required, our team is happy to assist with follow-ups.
Change of Delivery Address
Address changes can be requested before dispatch by contacting our team.
Once an order has been dispatched, delivery address changes must be arranged directly with the courier. ECOTREK cannot guarantee address changes after shipment.
Inspecting Your Order on Arrival
Please inspect your order immediately upon delivery, even if the outer packaging appears undamaged.
If damage is identified:
General notes such as “STI” or “STC” are not accepted by courier companies and may result in rejected claims.
Claims reported after 24 hours or without proper documentation may not be accepted.
Shipping Delays & Lost Parcels
Courier-related delays may result in additional delivery time of 7–10 working days. These delays are outside ECOTREK’s control.
All parcels require a signature unless Authority to Leave (ATL) is authorised by the customer.
ECOTREK is not responsible for:
Non-Refundable Shipping Fees
Shipping fees are non-refundable, including for change-of-mind returns.
Shipping charges cover third-party courier services and cannot be recovered once dispatched.
Rural Delivery Charges
Rural addresses may incur additional delivery charges depending on courier classification.
If a rural surcharge applies and the original shipping fee does not cover the cost, delivery may be made to the nearest courier depot.
Delivery Point Policy
Delivery is made to the external delivery point of the address provided (e.g. front door or ground level).
Apartment deliveries are made to ground level only
Rural deliveries may be made to the nearest accessible point
Additional handling fees may apply if special access is requested
Authority to Leave (ATL)
If you authorise delivery without a signature, you accept full responsibility for the parcel once delivered. ECOTREK and the courier are not liable for loss or damage after delivery.
If you have any questions regarding shipping or delivery, please contact us. We’re here to help.
At ECOTREK, we value your trust and aim to ensure you are delighted with every purchase. This policy outlines your rights and our processes regarding warranties, returns, exchanges, and refunds for outdoor camping products.
Warranty Policy
At ECOTREK, we are committed to offering high-quality products for your outdoor adventures. All products come with a 12-month warranty covering manufacturing defects.
Exclusions
This warranty does not cover damage caused by normal wear and tear, improper use, incorrect assembly, or lack of care.
Customer Responsibility
Any damage resulting from misuse, neglect, or failure to follow care instructions is not covered under warranty.
We want you to enjoy your ECOTREK gear to the fullest. Please note:
Refunds or replacements for tents are only applicable if there is a manufacturing defect.
Issues caused by incorrect setup, missing or improper use of groundsheet, or extreme weather conditions may not be eligible for a full refund.
To help us assess your case, we may ask for photos showing the issue.
We appreciate your understanding – our aim is to make sure every customer has a great outdoor experience.
2. Change of Mind Returns
If you change your mind about your purchase, you may return it within 7 days of receiving your order.
Eligibility
The item must be unused, unopened, and in resalable condition.
Original packaging, including boxes, inserts, and labels, must be intact.
All parts, accessories, and manuals must be included.
Return Process
Please contact us within 7 days of delivery to initiate a return.
The product must be securely repackaged in its original packaging.
Return shipping costs are the customer’s responsibility unless the item is faulty or damaged.
Once approved, refunds will be issued to the original payment method.
We reserve the right to apply a restocking fee if return conditions are not met.
3. Restocking Fees
Restocking fees may apply under the following circumstances.
A 20% restocking fee may apply to:
Unopened items returned outside the 7-day return window.
Items with slightly damaged but restorable packaging.
A 50% restocking fee may apply to:
Assembled or partially assembled products.
Products missing original packaging but otherwise complete.
Items returned in used, damaged, or unsellable condition may be rejected or subject to a higher fee.
4. Damaged or Faulty Products
If your product arrives damaged or faulty, please contact us within 7 days of delivery.
Inspection
You may be required to provide photos of the damaged or faulty item for assessment.
Resolution
We will offer a replacement, repair, or full refund depending on the situation.
Packaging Damage
If the outer packaging is damaged, please do not accept the delivery. Return it to the courier and contact us immediately.
5. Non-returnable Items
For hygiene reasons, the following items cannot be returned unless faulty.
Bedding, pillows, sleeping bags, mattresses, and other personal care items.
Items that have been opened, used, or damaged after purchase.
6. Refunds & Exchanges
Timeframe
Refunds will be processed within 10 business days once the returned item has been received and inspected.
Exchanges
We recommend placing a new order and returning the original item for a refund.
Restocking Fees
A restocking fee may apply for items returned outside the return window or with damaged packaging.
7. Return Shipping Costs
Unless the item is faulty, damaged, or incorrect, return shipping costs are the customer’s responsibility. We recommend using a tracked and insured shipping method.
8. Packaging Requirements
Returned items must be sent back in their original packaging with all original parts, accessories, and manuals included.
If you no longer have the original packaging, please contact us before returning the item.
9. Custom-Ordered Products
Custom-made or special-order products are non-returnable unless they are defective or damaged during delivery.
10. Unauthorized Repairs or Modifications
Any unauthorized repairs or modifications may void your warranty. This includes, but is not limited to, drilling, cutting, painting, structural alterations, or replacing parts with non-original components.
11. Exclusions & Special Circumstances
Sale Items
Items purchased on sale or at a discount are only eligible for return if faulty or damaged. Refunds will be issued at the discounted price paid, not the original price.
Seasonal Products
Seasonal or limited-time promotional items may not be eligible for return.
13. Environmental Conditions & Reasonable Use
Camping and outdoor use are subject to environmental conditions beyond our control. Weather in New Zealand can change quickly and may vary by location. This includes average wind speed, sudden gusts, heavy rainfall, flooding, storms, and other extreme conditions. Customers are responsible for assessing weather conditions before and during use.
Wind and Gust Conditions (Land)
Forecast wind speeds often refer to average conditions, but gusts are sudden, short-duration increases in wind speed and may be significantly stronger than the forecast average, particularly in exposed, coastal, or elevated areas.
Up to 15 km/h (light winds) – Generally suitable for normal outdoor use
20–30 km/h (moderate winds) – Shelters must be properly secured using suitable pegs and guy lines. Gusts may still pose a risk if equipment is not well anchored.
30–40 km/h (strong winds) – Not recommended for lightweight or non-rated shelters. Gusts at this level may cause sudden instability.
40–50 km/h (very strong winds) – High-risk conditions. Outdoor shelter use is discouraged due to increased likelihood of damaging gusts.
60 km/h and above – Dangerous conditions. Strong winds and severe gusts present a high risk of injury or damage. Do not use camping or outdoor shelters.
Other Adverse Weather Conditions
Camping equipment and outdoor shelters are not intended for use in the following conditions:
Heavy or prolonged rain that may cause water pooling or ground saturation
Flooding, flash flooding, or rising water levels
Severe storms, thunderstorms, or lightning
Cyclones, severe gales, or periods where official weather warnings are issued
Any conditions where wind, gusts, rain, or ground conditions may compromise safety
Warranty and Reasonable Use
Damage, loss, or failure resulting from use in strong winds, gusty conditions, heavy rain, flooding, storms, or other unsuitable weather conditions is considered outside normal and reasonable use and may not be covered under warranty.
This includes, but is not limited to:
Structural damage caused by wind or sudden gusts
Damage caused by uplift, collapse, or movement due to gusty conditions
Water ingress during extreme or prolonged rainfall events
Damage resulting from inadequate anchoring, drainage, or site selection
Continued use during deteriorating conditions or active weather warnings
This disclaimer does not affect your rights under the New Zealand Consumer Guarantees Act 1993.
Customer Responsibility
Customers are responsible for:
Checking local weather forecasts, including gust forecasts, and any active weather warnings
Selecting an appropriate site with adequate shelter and drainage
Ensuring correct setup, anchoring, and ongoing monitoring of wind and gust conditions
Packing down and discontinuing use if conditions worsen or become unsafe
Safety should always take priority. If wind or gust conditions become unsafe, do not set up or continue using camping or outdoor shelters.
13. How to Return an Item
Contact us via the Order History in your Account Dashboard to request a return.
Ensure the item meets return conditions and includes all packaging.
Return the item using a tracked and insured shipping method.
Wait for confirmation once your return and refund have been processed.
14. Contact Us
If you have any questions or need assistance, please contact us.
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
