The McGraw-Hill 36-Hour Course: Operations Management

Take a crash course in boosting operational efficiency!Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task—but the rewards are immense.The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the effectiveness of your organization’s operations. Complete with exercises, self-tests, and an online final exam, this virtual immersion course in operations management teaches you how to:

Evaluate and measure existing systems’ performance
Use quality management tools like Six Sigma and Lean Production
Design new, improved processes
Define, plan, and control costs of projects

Take this in-depth course on operations management and put your vision into action. This is the only book on the syllabus. Class begins now!

Author Biography

Linda L. Brennan, Ph.D., is a professor of management at Mercer University where she teaches graduate and undergraduate courses in operations management, leadership, international business, and strategy. Brennan lives in Macon, Georgia.