Thanks for the Feedback

The authors of the classic Difficult Conversations teach you how to take criticism productively

Feedback is everywhere. Friends, family, colleagues, doctors, even strangers – they all assess, coach and criticize our performance, personalities and appearance. Yet although we know that feedback is essential for relationships and careers, we dread it and even dismiss it. That’s because although we want to learn and grow, we also want to be accepted just as we are.

Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools that show us how to take on life’s blizzard of comments and advice with curiosity and grace.

Author Biography

Douglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson & Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller Difficult Conversations.