Delroy Williams holds a graduate diploma in International Relations and a B.A. in History from the University of the West Indies. He also the holder of a Training of Trainers Certificate in information Technology from Billsworth College, England. Further computer expertise was received from training at the University of Technology. Presently the manager of a computer-training establishment, he prepares students for their CXC Examinations, in addition to training members of the general public in computer application usage. He also trains teachers under the Jamaica Teachers’ Association Computer Training Programme. Delize Williams holds a Bachelor of Science degree in Computer Science and Mathematics (First Class Honours) from the University of the West Indies. Her teaching experience includes organizing and conducting training programmes for HEART TRUST/NTA in basic computer applications; implementing a Computer Training Programme for teachers, running workshops on the use of the Internet for the Technical High Schools Development Project. Presently, she is pursuing a Master of Science degree in Computer Science. She is both a member of the National Society of Black Engineers (NSBE) and the Institute of Electronical and Electronics Engineers Technological Society (IEEE). SALIENT POINTS OF THE BOOK – Meets the required word processing Objectives set by C.X.C – Entire C.X.C. syllabus for the subject covered comprehensively in ten (10) chapters. – Also, an ideal resource book for the person who wants to use Microsoft Word. – The text is thorough. – Extremely informative and user-friendly with inclusion of relevant graphics. – Detailed information given very systematically. – An invaluable reference as an introductory to intermediate course in Microsoft Word. – Excellent practice for students. – A must for C.X.C. students and the professional. – An excellent book for beginners.

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