Managing through Incentives

This text explains how firms can improve the performance of the people on whom they depend – workers, customers, suppliers, stockholders – by managing the incentives system better. The author argues that incentives are not just a matter of money, but a range of factors which provide a set of rewards that encourage people to work towards a common goal of organizational success.

Author Biography

Richard B. McKenzie is Walter B. Gerken Professor of Enterprise and Society in the Graduate School of Management, University of California, Irvine. He lives in Irvine. Dwight R. Lee is Ramsey Professor of Political Economy in the College of Business, University of Georgia. He lives in Bogart, Georgia.