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The ability to influence and communicate effectively with both colleagues and external partners is a crucial skill. This book is about the ability to influence people. Built around the authors’ useful model, it will help you review and reflect upon how you perform as an influencer; and discuss and review skills, styles, approaches and techniques.
Author Biography
FIONA DENT is a Director of Executive Education at Ashridge responsible for one of the three faculty teams who manage programmes, client relationships and deliver management development solutions in the Leading People area. She has previously worked in management development roles in the Automobile Association and the financial services sector. She teaches and consults in a broad range of personal, interpersonal and relationship skills and is the author of several articles on Self Managed Development, Influencing Skills and the Use of Psychometric Instruments in Management Development and four
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